by DevilSlayerDante » September 18th, 2017, 11:45 am
I spent over an hour scouring Google and Mozilla pages trying to figure out if I could use BBCode or HTML tags in a support question at support.mozilla.org. Why is such a simple and common feature not mentioned anywhere in the guidelines, even if it's just to say "BBCode and HTML tags are not supported"? And why is there no appropriate place to inquire about such information? I resorted to contacting Mozilla directly, but I couldn't find an email address or form to fill out, and no forum related specifically to the site, only Mozilla products and developer resources.
And I'd like to report an issue I had uploading an image with the support question I was writing, but, again, there's no place to report such issues. So where do I go, and whom do I tell that the "upload image" feature of the 'new support question' page isn't working?
I spent over an hour scouring Google and Mozilla pages trying to figure out if I could use BBCode or HTML tags in a support question at support.mozilla.org. Why is such a simple and common feature not mentioned anywhere in the guidelines, even if it's just to say "BBCode and HTML tags are not supported"? And why is there no appropriate place to inquire about such information? I resorted to contacting Mozilla directly, but I couldn't find an email address or form to fill out, and no forum related specifically to the site, only Mozilla products and developer resources.
And I'd like to report an issue I had uploading an image with the support question I was writing, but, again, there's no place to report such issues. So where do I go, and whom do I tell that the "upload image" feature of the 'new support question' page isn't working?