Unable to log in

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temp_DekuDekuplex
Guest

Unable to log in

Post by temp_DekuDekuplex »

Greetings.

I just tried logging in as user "DekuDekuplex"; however, after requesting a new password and attempting to use it, the following error message appeared:

"It was not possible to convert your password when updating this bulletin board’s software. Please request a new password. If you continue to have problems please request help in the Site Discussion forum where you can post without logging in."

Therefore, I was forced to seek help here.

How can I log in?

-- DekuDekuplex
User avatar
DanRaisch
Moderator
Posts: 127186
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Unable to log in

Post by DanRaisch »

I did a forced reactivation on that account. You should receive an email to help you get logged in.
temp_DekuDekuplex
Guest

Re: Unable to log in

Post by temp_DekuDekuplex »

When I clicked on the supplied link, the following error message appeared:

> The activation key you supplied does not match any in the database.

As a result, I am still unable to activate or log in to my account, even when I request a new password.

Please let me know what I need to do to reactivate my account and log in again. Thank you.

Username: DekuDekuplex
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