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Contact a Board Administrator? Log-in, registration issues

Posted: March 24th, 2010, 9:32 am
by chriswchris
I registered for this board at least a year ago and all was fine. But now when I try to log in, I get told that my user name, password, and/or email address belongs to someone else (yeah, me!). I tried to re-register under a new name and password, but I only have one email address, and I'm using it, not someone else. This board says I should talk to the "owner" or "the team", but I see no such link. So how do I get my registration cleared up? Thnx

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 9:36 am
by LoudNoise
Moving to Site discussion. What was the user name you used?

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 9:38 am
by Daifne
Moving to Mozillazine Site Discussion

Please provide your email address in this format: name at domain dot ext. You MUST to it this way or the spambots will grab it. One of us will then look into the situation.

Also tell us what user name you are trying to use.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 10:06 am
by Guest
Thanks for the prompt reply. User name chrisw email cwitze at xxx dot xxx

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 10:24 am
by LoudNoise
chrisw is a kiwi that registered in 2004 and last posted in 2005. I didn't find anything for the cwitze email. Could you have used a different email address?

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 10:29 am
by Guest
Nope...the only other address I've ever had was cwitze at xxx dot xxx, but that was before 2006. But why can't I re-register? I tried using a new name and password, but it said someone else had my current email address.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 10:41 am
by LoudNoise
Can you find a old post of yours? Since I am not finding the email address it should allow you to use that email.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 11:42 am
by Guest
Sorry, no...too long ago, and I just forget what I was asking. I tried again to register; user chriswchris email: cwitze at xxx dot xxx Response is "The entered e-mail address is already in use"

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 11:53 am
by LoudNoise
Posting in the mod forum to see if I can get some help here. I am at a loss.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 12:03 pm
by Daifne
That email address is not associated with any account here. Are you sure you registered here? Maybe you are registering at the forums that Mozilla runs. Or maybe on the news page for here? Neither would be a registration for these forums.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 12:04 pm
by smsmith

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 12:41 pm
by Guest
smsmith....not me.
daifne...I tried to Register thru the link at the top of this page....and got rejected. Earlier I tried thru the FF support page, also rejected.
Loud...I appreciate your efforts.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 12:58 pm
by Daifne
How about setting up another email account, either through your ISP or a free service like GMail and try that. Since that email address is not associated with any account, I can't see anything else that we can do.

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 1:16 pm
by LoudNoise
At least I am not crazy :). Heck, the only suggestion I have left is "What happens in Safe Mode? http://kb.mozillazine.org/Safe_mode " :)

Re: How do I Contact a Board Administrator?

Posted: March 24th, 2010, 1:20 pm
by Daifne
LOL :-)