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Account does not work

Posted: October 26th, 2014, 2:57 pm
by cellist.moz
I am having login problems. It says I'm using an invalid username, so I request a reset email. The message never arrives. After trying that a few times, I wonder if I used a different email address when I originally registered. So I try to register again using the email address that I used to request the reset (the one where I DIDN'T receive the reset email) Now it says that email address is already in use. What should I do?

Re: Knowledge Base

Posted: October 26th, 2014, 3:12 pm
by LoudNoise
Are you talking about the regular forum or for the KB

Re: Knowledge Base

Posted: October 27th, 2014, 7:26 pm
by cellist.moz
I want to post to the Thunderbird forum.
thanks

Re: Account does not work

Posted: October 28th, 2014, 7:13 am
by LoudNoise
What is your email address? Show it as user AT yourserver DOT com (or net, etc). For example: Loudnoise AT example DOT com