mozillaZine Forums

I am a moderator and the person who handles a good deal of these problems. To answer your question, no a clean install isn't called for yet, we still have at least two things to try before that. Kindly try to sign in again.

LoudNoise: Success! Thanks so much for all your help. Just shows that one must be persistent to accomplish their goal. I commend you for your expertise and am grateful that a clean install proved needless.

LoudNoise: well it's happening again. Getting the infamous statement:

You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below.

Don't know if the gremlin is at it again. However, I did go into the Control Panel to update settings after my account was activated and could have possibly messed something up while attempting to change my Board Password. Need your Help yet again. Could we try again using the same password you sent me before to see if that works? If it doesn't, then we'll have to check the Control Panel Settings to see if I did mess something up while attempting to change my Board Password.

I am at work so I won't be able to deal with this until this evening. In the mean time, try this (I doubt if it will work but it is worth a try).

Click on the Windows Start/Logo button.
In the search box, type Firefox.exe -P
When Firefox starts, you will get a dialog box that includes a button marked "Create Profile"
Uncheck "Use selected profile..."
Click on Start Firefox.
Come here and try to sign in.


This will start Firefox as though you just installed it. Like I said, it likely won't make a difference but if it works it will give us useful information.

^ This is loudnoise btw.

LoudNoise: set up new profile and am using it. Tried to sign in to no avail. Will wait to hear from you this evening

Ok, try again with the same password I gave you before. I don't know how long your password was before but this time change it to something that is six or seven characters long.