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I can't remember my register email for my account

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iam sunose
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Post Posted September 3rd, 2015, 10:20 pm

my login account sunose,but can't login,get error message:
It was not possible to convert your password when updating this bulletin board’s software. Please request a new password. If you continue to have problems please request help in the Site Discussion forum where you can post without logging in.


how to get new password for my account sunose,it is very long time account,I won't to register a new one.

I am sunose
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Post Posted September 3rd, 2015, 10:32 pm

yes,I search email history find 2005 old email send to accounts at mozillazine.org :
this is my profile link on 2005.
http://www.mozillazine.org/members/prof ... l?user=654
please send reset password link to my william.???? at gmail.com,thanks.


iam sunose wrote:my login account sunose,but can't login,get error message:
It was not possible to convert your password when updating this bulletin board’s software. Please request a new password. If you continue to have problems please request help in the Site Discussion forum where you can post without logging in.


how to get new password for my account sunose,it is very long time account,I won't to register a new one.

DanRaisch
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Post Posted September 4th, 2015, 4:54 am

There is an account with the user name you identify but it is not associated with a Gmail email address. If you want us to change the email address and send a reactivation, you'll have to provide a full, valid email address. If you do, format is as william DOT whatever AT Gmail DOT com.

BTW, the link above to your 2005 profile is not valid.

I am sunose
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Post Posted September 4th, 2015, 5:43 am

DanRaisch wrote:There is an account with the user name you identify but it is not associated with a Gmail email address. If you want us to change the email address and send a reactivation, you'll have to provide a full, valid email address. If you do, format is as william DOT whatever AT Gmail DOT com.

BTW, the link above to your 2005 profile is not valid.


my email is william dot wang at gmail dot com,thanks.
Last edited by Daifne on September 4th, 2015, 8:29 am, edited 1 time in total.
Reason: Edited email to suggested format

Daifne
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Post Posted September 4th, 2015, 8:32 am

You need to post the email address you registered with, not the new one. You also really need to follow directions about how to post that email address. A live email address will be scraped by spammers. You don't want more spam, do you?

I am sunose
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Post Posted September 4th, 2015, 7:24 pm

Daifne wrote:You need to post the email address you registered with, not the new one. You also really need to follow directions about how to post that email address. A live email address will be scraped by spammers. You don't want more spam, do you?

hi,my register email maybe,if have not change this.
sunose at gmail dot com,

thanks.

Daifne
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Post Posted September 5th, 2015, 7:29 am

That's not quite, but I tried to go in and change it to the other gmail account. Unfortunately, I'm having an issue where my username & password are automatically entered, which would just mess things up. Until I fix this on my end, I can't change yours.

Dan, or anyone else, could you do this?

LoudNoise
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Post Posted September 5th, 2015, 8:03 am

Fixed.
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sunose
 
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Post Posted September 14th, 2015, 6:10 pm

thanks.I get my account back.

thanks again.:)

Darrellen
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Post Posted October 6th, 2015, 1:33 am

Hi, I have a new email address. Would anyone happen to know how one updates/changes their Mozillazine forum account with respect to a new email address? I cant figure it out. Thanks for your feedback.

LIMPET235
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Post Posted October 6th, 2015, 4:16 am

Hi,
If you log in, go to the top right hand column & open your "User Control Panel" link.
Go to, Profile > Edit Acct. Settings.
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