Can't log in after update of board software ??

Talk about stuff specific to the site -- bugs, suggestions, and of course praise welcome.
fireslug2
Guest

Can't log in after update of board software ??

Post by fireslug2 »

When I try to log in, a message comes back: "It was not possible to convert your password when updating this bulletin board’s software..."

When I use the forgot password utility, it says username/email not found.

If I try to start over and create a new account, it says username and email are already in use.

Kafka is chuckling from the grave. What can I do? I could invent a new username but not a new email.
User avatar
DanRaisch
Moderator
Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Can't log in after update of board software ??

Post by DanRaisch »

I did a "Forced Reactivation" so you should see an email soon.
fireslug2
Guest

Re: Can't log in after update of board software ??

Post by fireslug2 »

I appreciate the effort, but still can't proceed:
1) original username/password fails for reason noted above
2) username and email still not found when I request a new password
3) can't create a new account with different username and same email because the email is already in use

It's not worth much effort for one random user, but the underlying problem might be affecting others.
User avatar
James
Moderator
Posts: 27999
Joined: June 18th, 2003, 3:07 pm
Location: Made in Canada

Re: Can't log in after update of board software ??

Post by James »

What is the account name?

It cannot be fireslug2 since you are using it while as a Guest and Kafka does not exist.

Perhaps you mean fireslug ? as it has a wicked.net.nz email address.
Post Reply