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user id not recognized, captcha won't work

PostPosted: January 8th, 2017, 4:13 pm
by ND2
Well, I've been here, using the same user name of ndebord for many, many years. Using SM 2.46 and Fx 45.6, I have been locked out completely for the last few days. I tried safe mode, no good. Only way to log in was to create a whole new account. Is there something going on with this system, which has been weird at times in the past?

Tks, N.

Re: user id not recognized, captcha won't work

PostPosted: January 9th, 2017, 4:56 am
by trolly
Reactivation mail sent.

Re: user id not recognized, captcha won't work

PostPosted: January 9th, 2017, 7:51 pm
by ND2
trolly wrote:Reactivation mail sent.


Hi Trolly,

Didn't work, tried to login, got multiple captchas and no login. I see from records that over time I have two user names ndebord and nordnord, tried both no good regular and safe mode. Out of ideas, aside from just forgetting about my very old (hence of value just to me) UserID. RIght now, I am not using either of my gmail addresses as neither works but am using successfully the new one from Hotmail.


Tks,

N

Re: user id not recognized, captcha won't work

PostPosted: January 10th, 2017, 2:01 am
by trolly
I cannot see a problem on this side.
Maybe your security software?

Re: user id not recognized, captcha won't work

PostPosted: January 10th, 2017, 8:14 pm
by ND2
trolly wrote:I cannot see a problem on this side.
Maybe your security software?


trolly,

IF that was the case, it would have showed up before. As you know, ndebord has been around for a long, long time and I would not like to lose that user id here at mozillazine. I did disable anti-virus (Panda at the moment) and it did nothing.The weird thing is one day all was fine and the next I was barred. Not a clue here.

I tried logging in with Chrome too, just to see. The new ID works, the old one doesn't. It has to be something in the dBase that doesn't like ndebord. <sigh>
Tks,

N

Re: user id not recognized, captcha won't work

PostPosted: January 11th, 2017, 8:08 am
by trolly
What is the error message (if any)?
Please copy the message verbatim.

Re: user id not recognized, captcha won't work

PostPosted: January 11th, 2017, 8:40 pm
by ND2
trolly wrote:What is the error message (if any)?
Please copy the message verbatim.


You exceeded the maximum number of login attempts. In addition to your username and password you now have to solve the CAPTCHA below.

No matter how many times I enter the captcha information, none are accepted. It just keeps on asking me to reenter them.

I am getting a bit confused here. ndebord is my user name in the system? A long time ago, according to my records I also had nordnord, which was also connected to nord899 at gmail... I don't think anything was connected to ndebord at gmail, but what do I know at this point? IF you want to do private, you can contact me at either email address.

Tks,

N

Well, enough of this nonsense... I shall forget about my old username... not my problem, not my solution.

Re: user id not recognized, captcha won't work

PostPosted: January 18th, 2017, 8:32 pm
by ndebord
trolly wrote:What is the error message (if any)?
Please copy the message verbatim.


trolly,

Amazing work, I am now back with my old userid. Very much appreciated.

Re: user id not recognized, captcha won't work

PostPosted: January 19th, 2017, 3:09 am
by trolly
You're welcome.