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Still awaiting activation email

Posted: May 29th, 2017, 9:03 am
by Need_assistance
I changed both my password and email address yesterday and as expected received a message that the Mozillazine site required verification of the change and that an email had been sent to the email addy I'd provided.

However, I haven't received it yet even though I've re-requested it again several times over.

I created a temporary registration under the name temptemptemp so that I would be able to login and then send a PM to a moderator in the hope of getting the activation link sent to me for the pseudonym I'm already registered with here which is Reflective, but no activation has been received for that either.

The webmail I've switched to is a German company called Tutanota.com I have a premium (paid for) account there and use it to send and receive email every day. They also have an app for both Android and iPhone if anyone else is interested. Users have the option of sending encrypted or unencrypted email.

As a means of identifying myself I can provide the previous email addy I was registered with here if necessary.

Can somebody do the biz and sort this one out please?

Thanks in advance Reflective.

Re: Still awaiting activation email

Posted: May 29th, 2017, 11:59 am
by DanRaisch
AFAIK, you won't get an activation email. You can change your password and email address without that happening. Your "Reflective" user name already shows the email domain that you indicated in this thread.

Re: Still awaiting activation email

Posted: May 30th, 2017, 4:07 am
by Need_Assistance
DanRaisch wrote:AFAIK, you won't get an activation email. You can change your password and email address without that happening. Your "Reflective" user name already shows the email domain that you indicated in this thread.
This is the message I get when I try to login (as Reflective)

"The specified username is currently inactive. If you have problems activating your account, please contact a board administrator".

So how do I contact a board administrator?

Re: Still awaiting activation email

Posted: May 30th, 2017, 4:53 am
by DanRaisch
I forced a reactivation on that user ID so you should get an email from the forums.

Re: Still awaiting activation email

Posted: May 30th, 2017, 10:04 am
by Need_Assistance
DanRaisch wrote:I forced a reactivation on that user ID so you should get an email from the forums.
I regret to say that I haven't received the activation email yet.

It sounds to me like something is amiss with the email server.

Re: Still awaiting activation email

Posted: May 30th, 2017, 11:53 am
by DanRaisch
And your current email address is your forum user ID followed by @ followed by tutanota.de, correct?

Re: Still awaiting activation email

Posted: May 30th, 2017, 11:34 pm
by Need_Assistance
DanRaisch wrote:And your current email address is your forum user ID followed by @ followed by tutanota.de, correct?
Yes, that's correct.

Re: Still awaiting activation email

Posted: May 31st, 2017, 5:08 am
by DanRaisch
Try logging in again.

Re: Still awaiting activation email

Posted: May 31st, 2017, 7:31 am
by Reflective
DanRaisch wrote:Try logging in again.
I owe you a drink Dan. Thanks for all your help.

Re: Still awaiting activation email

Posted: May 31st, 2017, 7:33 am
by DanRaisch
No problem. Glad to see you're "back".