Could not log in
Posted: November 20th, 2017, 1:21 pm
I faced pretty much the same issue and it is very frustrating.
There is no way to get to the forum without an acceptable name & password
There is a notice to get to the forum which does not require a name/password --- but I cannot find it.
If either the name or the password is wrong, then both are reported as wrong --- and they are held by Mozilla as wrong.
If I try coming up with a different name and use one or two passwords which SHOULD work, the name then goes on the wrong list apparently.
There is no telephone nor email help option.
I did find once an entry for a forum representative and sent him/her a message but never got an answer.
etc., etc
There are now a handful or more names & passwords which are not acceptable usually because they are already in the system.
No joy here.
There is no way to get to the forum without an acceptable name & password
There is a notice to get to the forum which does not require a name/password --- but I cannot find it.
If either the name or the password is wrong, then both are reported as wrong --- and they are held by Mozilla as wrong.
If I try coming up with a different name and use one or two passwords which SHOULD work, the name then goes on the wrong list apparently.
There is no telephone nor email help option.
I did find once an entry for a forum representative and sent him/her a message but never got an answer.
etc., etc
There are now a handful or more names & passwords which are not acceptable usually because they are already in the system.
No joy here.