Can't log in, "acccount inactive"

Talk about stuff specific to the site -- bugs, suggestions, and of course praise welcome.

Post Posted September 30th, 2019, 12:40 pm

Hello Site Admins - I can't login. I made a username and password (several of them, in fact, because it took me forever to get the right answer to your very confusing Captcha question!) but when I try to login it says "This account is inactive, contact the site admins". I don't know why that is, maybe my captcha answer was wrong too many times or too many login attempts or something. Can you please fix it? Username Frunobulax5. Thanks!

P.S. PLEASE change your captcha question to be more accurate - "How many DIFFERENT" letters in Mozilla?". This was endlessly frustrating for me; I entered "7" so many time and I ended up having to actually google around for the clue that it was DIFFERENT letters! I suspect that I am far from the only one this happens to and a great many people just give up, but those just look to you like spammers trying to make fake accounts.


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Post Posted September 30th, 2019, 1:09 pm

The Frunobulax5 account is activated now.

The captcha is only confusing to those who assume it is only about the combined total of the letters in the word Mozilla and not about the unique or different letters. The captacha is likely to not get changed at this point in meantime as the forum may be getting closed soon as you can see by the "The End" Global Announcement thread.

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