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Wrong email added in previous account

PostPosted: April 12th, 2020, 5:10 pm
by Tanookirby2
Hi,

I just tried to change my email address and password for my old account, but I entered the new email address incorrectly, and the confirmation email might have gone to the wrong person. I am unable to access the old account without a reactivation link and had to create a new account here to post this problem. Can this be remedied?

Thanks very much

Re: Wrong email added in previous account

PostPosted: April 13th, 2020, 7:30 am
by DanRaisch
Please confirm the old account user name.

Re: Wrong email added in previous account

PostPosted: April 13th, 2020, 1:57 pm
by Tanookirby2
It's the one I'm using now without the 2

Re: Wrong email added in previous account

PostPosted: April 13th, 2020, 2:23 pm
by DanRaisch
A forced reactivation was done on that account. Look for an email to let you update your user data.

Re: Wrong email added in previous account

PostPosted: April 13th, 2020, 7:53 pm
by Tanookirby2
How long should I expect it to come? Did you use the longer email address associated with this account?

Re: Wrong email added in previous account

PostPosted: April 14th, 2020, 3:36 am
by DanRaisch
No, it goes automatically from the email in the account being reactivated. What are the first four characters of the email address you want used?

Re: Wrong email added in previous account

PostPosted: April 14th, 2020, 8:23 pm
by Tanookirby2
It's joem, the same letters I'm using in this account; but I can't use the email address in the previous account because it is already taken.

Re: Wrong email added in previous account

PostPosted: April 15th, 2020, 6:11 am
by DanRaisch
Email addresses have been switched so that this one has an invalid address and the original user ID has the correct account. A forced reactivation has been generated for that original account.