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can't login or reset password

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filbert42
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Post Posted November 7th, 2020, 1:16 pm

I can't login or reset my password. My user name is filbert and my email address is either filbert at beta .co.uk or peter.tootill at beta .co.uk.

I get a response about it not being found and then too may attempts when I retry. I've been trying on and off for days (now that I've finally found out what the number of letters question means).

Can someone assist?

Thanks.

James
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Joined: June 18th, 2003, 3:07 pm
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Post Posted November 7th, 2020, 1:46 pm

There is a forums.mozillaZine.org account here with the username of filbert however the email starts with hazelett@ and all three posts were made in 2004 in viewtopic.php?f=7&t=65601

Neither email address you mentioned is attached to any account on forums.mozillaZine.org

Perhaps you are in the wrong forum as https://support.mozilla.org/en-US/user/filbert does have the filbert email address in use.

filbert42a
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Post Posted November 9th, 2020, 7:31 am

Thanks, I did use haskett AT gmail DOTcom (not hazellet) for a while (I still have access to that email account). Otherwise, if any posts date back that long (and that thread might have been mine, I can't remember), then there's no reason not to recreate a profile.

It's odd as LastPass has an entry for http://forums.mozillazine.org with a username of peter.tootill AT beta DOT co DOT uk. I am aware of the difference between the two sites.

Thanks for your trouble. I'll use filbert42 and set up a new account. Obviously, manage to bumble along without the need to use the forum of I'd have been back since 2004...
Last edited by DanRaisch on November 9th, 2020, 7:45 am, edited 1 time in total.
Reason: Email address obsured per forum rules. http://forums.mozillazine.org/faq.php?mode=rules#f4r4

James
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Post Posted November 9th, 2020, 3:01 pm

The filbert account on mozillaZine forum has not had any changes to account since it was made as it still only has a @uoneuro.uoregon.edu email in use.

The only account here that has a email with @beta.co.uk domain is your new filbert42 account.

There is 789 accounts here with peter* at start of the username but none with *tootill in username

filbert42
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Joined: November 9th, 2020, 7:13 am

Post Posted November 10th, 2020, 11:57 am

OK, thanks for the help. All’s sorted

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