Login problem at my bank's site

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streetwolf
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Joined: August 21st, 2011, 8:07 am
Location: NJ (USA)

Re: Login problem at my bank's site

Post by streetwolf »

OK. Narrowed it down to the User Agent. When I add the Release UA (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0) to my config on Beta things work. However this is a global pref. I tried the add-on at User-Agent Switcher and Manager – Get this Extension for Firefox (en-US). I can't seem to set things up so only my bank's login screen sees the Release UA as shown above. The URL I use is https://rolb.santanderbank.com/OnlineBanking/login

Can I get some help with this or is there a better way or another add-on that will do the job?
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Nerd_bloke
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Joined: February 4th, 2006, 6:09 am

Re: Login problem at my bank's site

Post by Nerd_bloke »

streetwolf wrote:I can't seem to set things up so only my bank's login screen sees the Release UA as shown above. The URL I use is https://rolb.santanderbank.com/OnlineBanking/login

Can I get some help with this or is there a better way or another add-on that will do the job?
In User-Agent Switcher and Manager options, toggle the radio button for "White-List Mode" and paste the domain URL in the field below.
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streetwolf
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Re: Login problem at my bank's site

Post by streetwolf »

I still can't get my banks login site to accept my new user agent. As a test I added http://www.ipchicken.com to the white list. This worked as my new UA is listed in the information. Note that using ipchicken.com without the WWW did not work. My bank's login URL is rolb.santanderbank.com. Added this but the login failed. It could be that my new UA is being passed to the site and is failing for some other reason. How can I tell what UA is actually being passed to the login site? It also could be the fact there is no WWW in the URL. Perhaps ROLB is not recognized. Using santanderbank.com also does not work just like ipchicken.com didn't work.
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streetwolf
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Re: Login problem at my bank's site

Post by streetwolf »

Just discovered that if I add the pref 'general.useragent.override' set to 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/111.0' I still can't login in although other sites that list my UA shows the new one. I've had many occasions where the login site worked then didn't. Guess it happened again so maybe it's not the UA after all. I'm running out of ideas on the fix. ](*,)
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therube
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Re: Login problem at my bank's site

Post by therube »

It could be an "associated" cookie, you know, like some tracking agent, or Facebook, or...
You know, something that is absolutely necessary for your banks website to work correctly ;-).

So maybe test in a new, clean Profile.
That way any "crap" the banks site loads, loads unimpeded (by blocking extensions & whatnot).

Likewise, changes in FF's "privacy" settings (i.e., blocking & whatnot) - between FF versions, may also be having an impact.
Fire 750, bring back 250.
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dickvl
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Re: Login problem at my bank's site

Post by dickvl »

Could also be a problem with Total Cookie Protection.
https://support.mozilla.org/en-US/kb/to ... eakage-faq
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