Cannot open outlook.com mail in Firefox

Discussion about official Mozilla Firefox builds
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tcreek
Posts: 38
Joined: March 22nd, 2008, 6:48 am

Cannot open outlook.com mail in Firefox

Post by tcreek »

This began this morning. Receive message - "Your connection is not secure. The owner of col125.mail.live.com has configured their website improperly." Firefox will not allow exception for outlook.com mail.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Cannot open outlook.com mail in Firefox

Post by DanRaisch »

No such problem here with version 51.0.1 but you seem to be running Firefox 52. Moving this to Firebox Builds.

What security software are you running on that system?
tcreek
Posts: 38
Joined: March 22nd, 2008, 6:48 am

Re: Cannot open outlook.com mail in Firefox

Post by tcreek »

I am on Firefox 52 and using Windows Defender. I have the same problem on Chrome and Edge but Edge allows an exception. I can only access Outlook.com mail on the Edge browser. This, then, seems to be a Microsoft problem.
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Reflective
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Joined: February 15th, 2007, 11:13 am

Re: Cannot open outlook.com mail in Firefox

Post by Reflective »

tcreek wrote:I am on Firefox 52 and using Windows Defender. I have the same problem on Chrome and Edge but Edge allows an exception. I can only access Outlook.com mail on the Edge browser. This, then, seems to be a Microsoft problem.
Not necessarily. I get the same error that you do on that site.

It would appear the security certificate in use is invalid for that particular site. That generates a SSL_ERROR_BAD_CERT_DOMAIN error and could imply that the site has been compromised.

Try one of the alternative URLs for which the certificate is valid such as https://dub111.mail.live.com You'll find more of them by clicking the Advanced button on the col125 site where you saw the error.
tcreek
Posts: 38
Joined: March 22nd, 2008, 6:48 am

Re: Cannot open outlook.com mail in Firefox

Post by tcreek »

I went to the Microsoft outlook forum and was told to try outlook.live.com to access my email.
That URL, https://outlook.live.com now allows me to access my email.

My old email address for several years was https://col125.mail.live.com. Beginning this morning, that address returned the "Your connection is not secure. . . " message.
It seems that something was changed on the Microsoft end without notifying the users.
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DanRaisch
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Re: Cannot open outlook.com mail in Firefox

Post by DanRaisch »

It seems that something was changed on the Microsoft end without notifying the users.
Something which seems to occur far too often, based on reports posted on these forums.
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