No side tool needed. Bugzilla supports this. I don't know if Mozilla's Bugzilla instance is configured to support it.Mouse4 wrote:better still, dont bother with Bugzilla. Mozilla need a side tooll so a user can send a Bugzilla without logging into Bugzilla itself , a bit like Fedora Linux's ABRT
https://www.bugzilla.org/features/#email-in
File/Modify Bugs By Email
In addition to the web interface, you can send Bugzilla an email that will create a new bug, or will modify an existing bug. You can also very easily attach files to bugs this way.