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Automatically delete junk mail

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ichthyosaurus
 
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Post Posted October 30th, 2019, 9:57 am

Hi, i have this setting at 30 days but email older than 30 days is not being deleted. Am I missing something? Thanks.

DanRaisch
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Post Posted October 30th, 2019, 10:40 am

How is that account set up, as POP or IMAP?

ichthyosaurus
 
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Post Posted October 30th, 2019, 10:56 am

DanRaisch wrote:How is that account set up, as POP or IMAP?

IMAP

DanRaisch
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Post Posted October 30th, 2019, 1:58 pm

And did you set that 30 day policy by right clicking on the name of the Junk folder and then on the "Retention Policy" tab? Or did you use menu path Tools->Account Settings->Junk Settings->Destination and Retention?

ichthyosaurus
 
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Post Posted October 30th, 2019, 9:14 pm

The latter.

DanRaisch
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Post Posted October 31st, 2019, 4:34 am

Then the issue may be that the IMAP server is not obeying the retention rule actions sent by Thunderbird. Who is the email provider?

ichthyosaurus
 
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Post Posted November 5th, 2019, 6:37 pm

Hm, just checked, in my email proper, the spam cleaning is set to every 15 days. So neither that, nor TB's rule is being executed... Maybe if I set them for the same interval, or remove one of them... The email provider is register.com.

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