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graywellparts
 
Posts: 11
Joined: November 3rd, 2021, 6:30 am

Post Posted December 2nd, 2021, 7:11 am

I am presently using Quickbooks Enterprise 2021 and Thunderbird 91.3.2. When I send an email originating in QB, Thunderbird compose windows does not pop up. I have to go to the TB icon on the task bar and hover over it, then I can see the compose window. I click on the compose window and it comes into focus on top of QB.
Is there a setting to make the compose windows come into focus and on top of other windows ?

tanstaafl
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Posts: 48336
Joined: July 30th, 2003, 5:06 pm

Post Posted December 2nd, 2021, 2:45 pm

How well the MAPI support in Thunderbird works seems to depend a lot upon what version/type of QuickBooks you use. It doesn't work at all with some versions of QuickBooks. While there might be some workaround, I'm not aware of a setting in Thunderbird that you need to tweak.

If you have Word or Excel see if you have similar problems when you use them to send a message using the default email client. Normally Word and Excel work fine. If you have a problem with them then there is something wrong with your configuration.

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