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flintstone
 
Posts: 13
Joined: June 16th, 2005, 8:08 am

Post Posted January 12th, 2010, 8:59 am

HI - I've searched the help and google but I can't find where I change
when replying to a message
the message only sends the first line or so back.
I would like to send the whole line.

How do I change this?

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the East Coast

Post Posted January 12th, 2010, 9:58 am

How recently have you compacted your folders? Compacting is something that needs to be done regularly in any email program. We recommend weekly, but many of us do it daily. When done often enough, it can be an extremely fast process. Not doing so can lead to problems like those you are experiencing. See this about how to and why it's so important: http://kb.mozillazine.org/Compacting_folders

If you haven't been doing that before, first back up your Thunderbird Profile -- http://kb.mozillazine.org/Profile_backup then compact all folders. If 'compacting' them (and leaving a long enough time for the process to complete) doesn't fully resolve the problem then do the following on each account:

Close Thunderbird. Find and delete all of the files with the .msf file extension in your profile folder/Mail http://kb.mozillazine.org/Profile_Folder#Thunderbird including your Local Folders, especially if you are using the global inbox. You must have "View hidden files and folders" on http://spywarewarrior.com/viewtopic.php?t=272 and you need to set "hide extensions for known file types" off (just below View Hidden) if you are using Windows. These are your mail summary files and do not hold any messages themselves. They will be rebuilt the next time you open each folder in Thunderbird. Compact all your folders when you have completed this.

To avoid this happening again, see the tips in these articles:
http://kb.mozillazine.org/Keep_it_worki ... derbird%29
http://kb.mozillazine.org/Performance_%28Thunderbird%29
Vista Home Premium 64 - FX 37.0.1 & TB 31.6.0 Win 8.1 - FX 37.0.1 and TB 31.6.0

flintstone
 
Posts: 13
Joined: June 16th, 2005, 8:08 am

Post Posted January 12th, 2010, 10:24 am

Hi I am compacting them as we speak.
I do compact folders pretty regularly.

Thanks,
I'll let you know how it goes.

flintstone
 
Posts: 13
Joined: June 16th, 2005, 8:08 am

Post Posted January 12th, 2010, 10:25 am

Compacting the files did the trick.

Thanks for the help.

DanRaisch
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Posts: 106502
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the East Coast

Post Posted January 12th, 2010, 10:33 am

You're welcome.
Vista Home Premium 64 - FX 37.0.1 & TB 31.6.0 Win 8.1 - FX 37.0.1 and TB 31.6.0

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