Thunderbird will not Open

[peanutandpopeye]

Using Thunderbird 38.2.0 and in the past when I wished to email a pic when using Picasa I have two options, either gmail or thunderbird but thunderbird does not open. I must have lost a file when cleaning out my hard drive.

Can I reinstall over my Thunderbird without losing all my local folders and their respective emails or what do you suggest?

thanks

[DanRaisch]

Yes.

Clear the browser cache and the Windows Temp directory.
Shutdown any anti-virus software you are running.
Download a new copy of the full installer from http://www.mozillamessaging.com/en-US/thunderbird/
Delete the directory C:\Program Files\Mozilla Thunderbird
Run the installer.
Restart the anti-virus program.

Note that your saved messages, address books, settings, passwords, etc (if any) are stored in a different directory from the program files and will not be removed by deleting the directory identified above.

This thread viewtopic.php?f=39&t=996475&p=5239885#p5239885 has a more detailed version of the above instructions if needed.

[peanutandpopeye]

Thanks Dan.
Excellent instructions. Took 5 minutes and now my Thunderbird email is working with Picassa.

[DanRaisch]

You're welcome.