The message could not be sent because the connection to Outg

Discussion of general topics about Mozilla Thunderbird
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RATNIN
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Joined: February 9th, 2016, 10:21 am

The message could not be sent because the connection to Outg

Post by RATNIN »

While sending mails from my computer using Thunderbird I am getting this message:

"The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

I have tried various suggestion available on the net but nothing seems to work.

This is also happening with my other gmail accounts on this computer, however the account that is using smtp.office365.com is working fine.

Please suggest.
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DanRaisch
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Re: The message could not be sent because the connection to

Post by DanRaisch »

* Without divulging your e-mail address or account name, what are your server settings, including server name, port number, and choices for "Connection security" and "Authentication method" under Tools>Account Settings>Outgoing Server (SMTP) (at the bottom of the list of accounts on the left)>select the account at top right->Edit?
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smsmith
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Re: The message could not be sent because the connection to

Post by smsmith »

I have the same problem with my work laptop when I am connected to the LAN in one office, but when connected in another office or through my home wifi, I have no problems sending mail. In my case, I believe something is being blocked at the network / firewall level, though my IT guy tells me that isn't the case. Something to look into if this isn't "your computer" or "your network".
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RATNIN
Posts: 4
Joined: February 9th, 2016, 10:21 am

Re: The message could not be sent because the connection to

Post by RATNIN »

Thanks DanRaish!

Server Settings are:

POP.gmail.com, Port: 995
smtp.gmail.com Port: 465
Connection SecurityL SSL/TLS
Authentication Method: Normal Password
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DanRaisch
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Re: The message could not be sent because the connection to

Post by DanRaisch »

Change the settings to the following:

Server name - no change needed
Port to 587
Connection Security to STARTTLS
Authentication method - no change needed.

Try again to send messages.
RATNIN
Posts: 4
Joined: February 9th, 2016, 10:21 am

Re: The message could not be sent because the connection to

Post by RATNIN »

Tried

Not working
RATNIN
Posts: 4
Joined: February 9th, 2016, 10:21 am

Re: The message could not be sent because the connection to

Post by RATNIN »

Hi!

I am unable to resolve this issue.

Can any body suggest something please?
NFSlugger13
Posts: 1
Joined: March 4th, 2016, 11:32 pm

Re: The message could not be sent because the connection to

Post by NFSlugger13 »

DanRaisch wrote:Change the settings to the following:

Server name - no change needed
Port to 587
Connection Security to STARTTLS
Authentication method - no change needed.

Try again to send messages.
Just signed up to let others know that this worked for me...thanks a bunch!
dlauber
Posts: 30
Joined: August 7th, 2004, 10:11 am

Re: The message could not be sent because the connection to

Post by dlauber »

Worked for me too - March 2020 =D>

What's puzzling is why my old settings of port 465 and SSL/TLS had worked for years and then in the past month often ran into this problem - not all the time, just some of the time. Go figure... #-o
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DanRaisch
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Re: The message could not be sent because the connection to

Post by DanRaisch »

Thanks for your comments but this thread has been dead for 4 years.

Locking due to the age of the original posts.
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