Hope this helps someone if I have posted in the right place

Discussion of general topics about Mozilla Thunderbird
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menopausemeg
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Joined: August 20th, 2016, 8:30 am

Hope this helps someone if I have posted in the right place

Post by menopausemeg »

Hi
I am brand new to this forum and not sure how to share what I have discovered today. I have spent hours/weeks trying to solve the problem of my photos not attaching to email when I select send to mail recipient. I have been going round and round in circles and today I found the solution that works, but not sure how to share in order to help others. Happy for someone to point me to where this post might become useful to people who don't speak the computer lingo that a lot on these forums do. That is not meant as a criticism for those of you in the know, but some of us don't know how to change such and such a line of text or mess with the bios etc and other such instructions to solve our problems.

So here goes:
I am using windows 10 on my new laptop a Lenovo ideapad 100 which I have had for 1 month.
Previously on my old laptop I could right click on any photo (in windows 10) and choose "send to mail recipient" and the photos would automatically attach themselves to an email and even ask me to resize if I wanted to.
But on this laptop that would not happen, kept getting an error message of needing to associate the type of file, in this case photos, with my email program, which is Thunderbird. I did this repeatedly, as did my husband and nothing changed, it drove me mad. However, today this is what I did and it worked. So hopefully for people like me with bald patches in their hair, I hope I have found a simple solution to what seems to be a big problem. I am sure its been done to death somewhere on here but I couldn't find the solution to my problem when I looked or put it into a search engine.

1.  Select control panel, and then select default programs
2.  Once the window opens up with all your default programs, scroll down to Thunderbird email prog
3. Select Thunderbird and the window opens giving you two options: 1. set programs as defaults 2. choose
defaults for this program.
4. Choose option 2 Choose defaults for this program. when this window opens up you will see that 
Extensions, Protocols and Mapi are usually already ticked. If not tick any that are unticked.
5  What you will then notice and something I missed or ignored is a little box that says tick all, just about
the options box make sure you tick this box as well. (I don't know why, one would assume if all boxes are
already ticked that would do the job but it seems that its this little box that makes the difference)
Make sure you save your choices and exit the control panel.
6.  The go to your photos you want to attach, right click, send to mail recipient and hopefully you will have
solved your problem  It worked for me and for those who are quite proficient in computer stuff, you
might not understand who happy I am today. I can now sleep at night lol. 
My email program doesn't always open up on the screen after this action, so I have to click on it from
the menu bar.  I hope I have helped a few others who, like me have spent
    weeks, trawling the internet trying to find a solution. 

Forum admin, I hope this is ok on here, if not please feel free to move it to the appropriate pace.
#-o
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DanRaisch
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Re: Hope this helps someone if I have posted in the right pl

Post by DanRaisch »

Thank you for your post. This issue has been discussed several times and the problem is really more of a Windows issue than specifically a Thunderbird issue.
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