MozillaZine

Email to Trash bin instead of inbox, since update

Discussion of general topics about Mozilla Thunderbird
ron101
 
Posts: 126
Joined: December 4th, 2005, 4:35 am

Post Posted February 3rd, 2017, 1:17 pm

TB FULLY UPDATED
WIN 7 UPDATED
When they went to update it, since then all the Emails for inbox go in to the TRASH bin, when i tried to get them back into the inbox, they go in fine but the next time i have a look there all back in the TRASH folder again, what can i do please thank you.

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted February 3rd, 2017, 2:18 pm

More information, please.

* How is that mail account set up, as POP or IMAP?
* Who is your mail provider? Your ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which one(s)?
* Do you regularly compact your folders? Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.

ron101
 
Posts: 126
Joined: December 4th, 2005, 4:35 am

Post Posted February 3rd, 2017, 3:06 pm

sorry
imap
virginmedia
kaspersky
no i don't

I have 10 email address but it only happenes to the first one

thank you

DanRaisch
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Posts: 117347
Joined: September 23rd, 2004, 8:57 pm
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Post Posted February 3rd, 2017, 8:42 pm

Are there any Message Filters set up for that account in Thunderbird or on the server?

ron101
 
Posts: 126
Joined: December 4th, 2005, 4:35 am

Post Posted February 4th, 2017, 1:35 am

No, no filters. (don't know now) i have had some filters for spam mail setup where use FILTER RULES setup, where u use the i CREATE FILTER FROM , i bet your going to say loose the filters ? lol

ron101
 
Posts: 126
Joined: December 4th, 2005, 4:35 am

Post Posted February 4th, 2017, 2:45 am

Dohh, yes ive done it, it was as you've have said the filters Dohh,Dohh, Dohh anyway I'm so sorry to put you at so much trouble over such a trivial thing, thank you again.You would have thought at 65 Id have known better, using them since 1980 but that what becomes of a Stroke, yes it got me too lol.

DanRaisch
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Posts: 117347
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted February 4th, 2017, 6:38 am

Glad to hear you resolved the issue and thanks for reporting back with your findings.

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