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Attachments don't open in latest Beta (20130814132443)

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earlpiggot

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Post Posted August 21st, 2013, 8:15 am

With or without addons, clicking on an attachment, or using the Open open in context menu, does nothing…

Is it just me? I wonder why I can't find any other report of this.

WaltS48

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Post Posted August 21st, 2013, 4:42 pm

Selecting Open from the context menu brings up the "What should Thunderbird do with this file?" pop-up for me. So does clicking on an attachment.

Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Thunderbird/24.0 BuildID: 20130814132443

Just you?

Have you tried Help > Restart with Add-ons Disabled to see if an extension is causing a conflict?
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earlpiggot

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Post Posted August 21st, 2013, 11:44 pm

Yes, "With or without addons" I wrote… Associated applications for each file type are set properly, but nothing happens when trying to open any attachment.

WaltS48

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Post Posted August 22nd, 2013, 6:30 am

earlpiggot wrote:Yes, "With or without addons" I wrote… Associated applications for each file type are set properly, but nothing happens when trying to open any attachment.


That could be interpreted to mean that you just disabled the extensions in Add-ons Manager. Apologies if it meant you restarted with add-ons disabled.

My test was with .png files which have no associated application set. I get the dialog box asking me if I want to open the file in Gimp or save the file. My default download location opens if I select Save As from the context menu.

Tried a test profile?
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

earlpiggot

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Post Posted August 22nd, 2013, 12:44 pm

Everything is OK with a new test profile, but the bug is there my working profile, no matter if I run TB in normal or safe mode. The error console reports nothing when I click an attachment, and nothing is done.

I am sure that this only appeared after the latest beta update. I don't know how to go with it, I really can't set a new profile, I have so many pop3 accounts and messages, extensions and settings in my working one…

Nothing relevant has changed in prefs.js.

Together with
Code: Select all
user_pref("mail.attachment.store.version", 1);

I have some preferences related to Enigmail and AttachmentExtractor extensions.

Code: Select all
user_pref("attachmentextractor.actionafterextract.detach.confirm", false);
user_pref("attachmentextractor.actionafterextract.detach.mode", 1);
user_pref("attachmentextractor.actionafterextract.markread", true);
user_pref("attachmentextractor.defaultsavepath", "some path");
user_pref("attachmentextractor.extractinlinetoo", true);
user_pref("attachmentextractor.filenamepattern", "#date#_#namepart##count##extpart#");
user_pref("attachmentextractor.filenamepattern.datepattern", "YmdHi");
user_pref("attachmentextractor.firstuse", "1.3.5");
user_pref("attachmentextractor.firstuse.toolbarbutton", true);
user_pref("attachmentextractor.fixdetachedimages", true);
user_pref("attachmentextractor.overwritepolicy", 2);
user_pref("attachmentextractor.savepathmru.1", "some path");
user_pref("attachmentextractor.savepathmru.2", "some path");
user_pref("attachmentextractor.savepathmru.3", "some path");
user_pref("attachmentextractor.savepathmru.4", "some path");
user_pref("attachmentextractor.savepathmru.5", "some path");
user_pref("attachmentextractor.savepathmru.count", 10);
user_pref("attachmentextractor.setdatetoemail", true);

user_pref("conversations.uninstall_infos", "{\"actionEnableGloda\":true,\"actionDontExpand\":false,\"actionAttachmentsInline\":false,\"actionOfflineDownload\":[[],[]],\"actionUnifiedInboxSearchesSent\":{},\"actionSetupView\":{\"ftvMode\":\"smart\",\"unreadCol\":\"false\",\"senderCol\":\"true\"},\"actionSetupViewDefaults\":[2,18,1],\"actionEnsureMessagePaneVisible\":\"open\"}");

user_pref("delattach.addpath", false);
user_pref("delattach.compact", false);
user_pref("delattach.debug", false);
user_pref("delattach.delAttchHdrStr", "Attachment was deleted, details are:");
user_pref("delattach.detAttchHdrStr", "Attachment was detached, details are:");
user_pref("delattach.detachStr", "*detachd* %s");
user_pref("delattach.erasureStr", "*erased* %s");
user_pref("delattach.incFileSize", false);
user_pref("delattach.pathToStr", "Attachment initally saved to");
user_pref("delattach.sizeStr", "Size of the attachment was");

user_pref("extensions.enigmail.encryptAttachments", 0);

user_pref("mail.attachment.store.version", 1);

user_pref("mail.compose.attach.dir", "some path");

user_pref("mail.identity.id1.attach_signature", false);
user_pref("mail.identity.id1.attach_vcard", false);
user_pref("mail.identity.id15.attach_signature", false);
user_pref("mail.identity.id15.attach_vcard", false);
user_pref("mail.identity.id16.attach_signature", true);
user_pref("mail.identity.id19.attach_signature", true);
user_pref("mail.identity.id2.attach_signature", true);
user_pref("mail.identity.id25.attach_signature", true);
user_pref("mail.identity.id25.attach_vcard", false);
user_pref("mail.identity.id26.attach_signature", true);
user_pref("mail.identity.id26.attach_vcard", false);
user_pref("mail.identity.id27.attach_signature", false);
user_pref("mail.identity.id27.attach_vcard", false);
user_pref("mail.identity.id29.attach_signature", true);
user_pref("mail.identity.id29.attach_vcard", false);
user_pref("mail.identity.id3.attach_signature", true);
user_pref("mail.identity.id30.attach_signature", true);
user_pref("mail.identity.id30.attach_vcard", false);
user_pref("mail.identity.id4.attach_signature", true);
user_pref("mail.identity.id4.attach_vcard", false);
user_pref("mail.identity.id40.attach_signature", true);
user_pref("mail.identity.id42.attach_signature", true);
user_pref("mail.identity.id42.attach_vcard", false);
user_pref("mail.identity.id43.attach_signature", true);
user_pref("mail.identity.id43.attach_vcard", false);
user_pref("mail.identity.id5.attach_signature", true);
user_pref("mail.identity.id5.attach_vcard", false);
user_pref("mail.identity.id6.attach_signature", false);
user_pref("mail.identity.id6.attach_vcard", false);


Any suggestions? What I should I look at?

earlpiggot

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Post Posted August 22nd, 2013, 3:38 pm

I renamed mimetypes.rdf to mimetypes.rdf.old, so that associations are recreated. Thunderbird asks me for the application to use to open the attachments I click, I select the appropriate one, then… nothing happens, just like with the previous mimetypes.rdf. So, it's not a file association issue, but rather that applications don't launch to open the attachments. :?:

earlpiggot

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Post Posted August 22nd, 2013, 3:57 pm

I went back to 23.0b1 and all attachments open just fine! So…

WaltS48

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Post Posted August 23rd, 2013, 6:51 am

earlpiggot wrote:Everything is OK with a new test profile, but the bug is there my working profile, no matter if I run TB in normal or safe mode. The error console reports nothing when I click an attachment, and nothing is done.

I am sure that this only appeared after the latest beta update. I don't know how to go with it, I really can't set a new profile, I have so many pop3 accounts and messages, extensions and settings in my working one…

Nothing relevant has changed in prefs.js.

Any suggestions? What I should I look at?


Use TB 17.0.8
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

earlpiggot

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Post Posted September 7th, 2013, 9:02 am

Still getting the same odd behaviour with 24.0b2. Back to 23.0b1.

Btw, WLS, why should I rather prefer 17.0.8?

WaltS48

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Post Posted September 8th, 2013, 6:11 am

earlpiggot wrote:Still getting the same odd behaviour with 24.0b2. Back to 23.0b1.

Btw, WLS, why should I rather prefer 17.0.8?


I suspect your Attachment Extractor extension doesn't work with TB 24.0b2. The new profile removes all the prefs associated with that extension from the profile, while restarting with add-ons disabled doesn't.

Remove the extension and see what happens since it is no longer maintained.

Attachment Extractor

You may be here looking for documentation for Attachment Extractor, the Thunderbird add-on. Those pages still exist, and AttachmentExtractor still partly works, but its not been maintained in a long while. If it doesn't work for you then sorry but I can no longer justify any time spent getting it working.


REF: akaAndy.com

I suggested 17.0.8, because you seem to want a stable version.
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earlpiggot

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Post Posted September 8th, 2013, 2:55 pm

I removed the extension, I manually removed the prefs.js lines containing attachmentextractor, updated to the latest beta, to no avail. The bug is still there. Clueless…

WaltS48

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Post Posted September 9th, 2013, 5:14 am

So what other attachments should I test?

So far I have tested .png, .doc, and .pdf files. All open with there their associated applications.
Last edited by WaltS48 on September 10th, 2013, 7:02 am, edited 1 time in total.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

earlpiggot

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Post Posted September 9th, 2013, 5:24 am

They open fine in a new profile for me, as well. But none opens in my working profile. I tried resetting the associated applications, I tried everything I could think of, nothing works.

What I am asking is where else should I look into? Apart from my prefs.js file. Where else could I look for the way Tb opens message attachments? Or, what has changed from 23.0b1 to 24.0b1 that affects attachments and has brought this bug to my profile?

Here are my extensions:

about:support 1.0
Adblock Plus 2.3.2
Add-on Compatibility Reporter 1.1
AddExpandedList 1.0.3
addressContext 0.8.1
Buttons! 0.5.3.2 [DISABLED]
Change quote and reply format 0.7.4.2
CompactHeader 2.0.8beta2
ConfirmBeforeDelete 0.3.1
Copy ShortURL 1.4
Display mail route 0.3.1
Display Mail User Agent 1.6.9
EditSender 0.3
Email Address Crawler 3 3
Enigmail 1.6a1pre
Exif Viewer 2.00
Extra Folder Columns 1.1.5
FlashGot 1.5.5.8
Folderpane Tools 0.6.1
Forward 0.18
Greek - English (US) Spelling dictionary 0.8.6
ImportExportTools 2.8.0.4
InfoLister 0.10.4a3
jsLib 0.1.359
Lightning 1.9.1
LookOut 1.2.13
Mail Merge 3.5.0
MathBird 0.99.1
MinimizeToTray revived (MinTrayR) 1.1.2
MoreFunctionsForAddressBook 0.6.8.2
Mozilla Labs: Contacts 0.4.2
NewReturnReceiptHandler 0.4.9.5
Nightly Tester Tools 3.6
PrintingTools 1.2.0.2
Quick Translator 1.0
QuickNote 0.7.3
Quote Colors 0.3
QuoteCollapse 0.9
Recover deleted messages 0.4
Remove Duplicate Messages (Alternate) 0.3.8b [DISABLED]
ReplySearch 0.1.6
RRbuttonAndIcon 0.3.5.2
RunFilterOnFolder 0.0.8
Send Later 4.2.0
Show SMTP Username 0.2.1 [DISABLED]
StickyCharset 0.2.1
TagZilla 0.066
TB Header Tools Extension 0.4.7
Test Pilot for Thunderbird 1.3.9
Toolbar Buttons 1.0
Update Channel Selector 1.6.1

WaltS48

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Post Posted September 10th, 2013, 7:11 am

To my knowledge nothing has changed from Thunderbird 23.0b1 to Thunderbird 24.0b2.

Why Lightning 1.9.1 and not Lightning 2.6b2 in your extensions list? Lightning can't be working.

My extensions.
Adblock Plus 2.3.2
Extra Folder Columns 1.1.5
Lightning 2.6b2
Nightly Tester Tools 3.6
Trashcan 1.0

Seems to me your profile is corrupt.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

earlpiggot

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Post Posted September 16th, 2013, 4:04 am

Why is the profile not corrupt with 23.0b1? I never liked this "corrupt profile" thing. Some file, some code, some setting is bad.

[the problem is still there in 23.0b3]

[nothing personal against you, WLS. I am grateful for your interest]

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