t, doesn't work for me. I log in and immediately am advised to upgrade my browser to non-SM selections.therube wrote:Working here, business account, https://chaseonline.chase.com/Logon.aspx.
Chase Bank site - blocking access via SeaMonkey
- Peter Creasey
- Posts: 1341
- Joined: October 26th, 2007, 2:32 pm
- Location: Texas
Re: Chase Bank site - blocking access via SeaMonkey
. . . . . . . . . . Pete
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- Moderator
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- Location: US
Re: Chase Bank site - blocking access via SeaMonkey
I'd suggest to keep complaining to Chase - sufficient noise may make them reconsider their absolute stance.
I keep the Firefox/43.0 token disabled on purpose, thus I'm running into quite a few sites not recognizing SeaMonkey correctly. But, many of those will just present a notification and then you can go on (occasionally acting funny with some default/generic JavaScript being served). Those banking sites are annoyingly aggressive with respect to the "supported" browsers, maybe their legal team asks for that to avoid issues with a malfunctioning site (transactions going wrong, etc.). But anyway, no reason not to do it right!
I keep the Firefox/43.0 token disabled on purpose, thus I'm running into quite a few sites not recognizing SeaMonkey correctly. But, many of those will just present a notification and then you can go on (occasionally acting funny with some default/generic JavaScript being served). Those banking sites are annoyingly aggressive with respect to the "supported" browsers, maybe their legal team asks for that to avoid issues with a malfunctioning site (transactions going wrong, etc.). But anyway, no reason not to do it right!
- Myhrddin
- Posts: 17
- Joined: July 19th, 2016, 10:41 am
- Contact:
Re: Chase Bank site - blocking access via SeaMonkey
Please, make them aware of your dissatisfaction with their new site then.Peter Creasey wrote:t, doesn't work for me. I log in and immediately am advised to upgrade my browser to non-SM selections.therube wrote:Working here, business account, https://chaseonline.chase.com/Logon.aspx.
Only when they hear enough is anything likely to change.
- Myhrddin
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- Contact:
Re: Chase Bank site - blocking access via SeaMonkey
Just so it's posted.. This is the link I use.
https://chaseonline.chase.com/Logon.aspx
Which allows me into the checking account but, boots me out to browser choice when using my credit login.
https://chaseonline.chase.com/Logon.aspx
Which allows me into the checking account but, boots me out to browser choice when using my credit login.
- Myhrddin
- Posts: 17
- Joined: July 19th, 2016, 10:41 am
- Contact:
Re: Chase Bank site - blocking access via SeaMonkey
THANKS.! THAT WORKED :: No Worries though, I have given them an earful already .. and done posts on Twitter, Google+ & Facebook (even though I don't regularly use them). Figure every little bit helps.TPR75 wrote:It was discussed before:rsx11m wrote:Yeah, they screwed something up with their website - see https://bugzilla.mozilla.org/show_bug.cgi?id=1277111 and related https://bugzilla.mozilla.org/show_bug.cgi?id=1230783
http://forums.mozillazine.org/viewtopic ... #p13948475
http://forums.mozillazine.org/viewtopic ... #p14057585
@mpdooley
Two things:
1) User Agent must be changed:
Add name "general.useragent.override.chase.com" with value "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko". Since then SeaMonkey will have fake Internet Explorer user agent but for chase.com site only.
2) Chase.com request "referer":
"network.http.sendRefererHeader" must be set to default "2".
As a customer write to the Bank and request better service.
- Peter Creasey
- Posts: 1341
- Joined: October 26th, 2007, 2:32 pm
- Location: Texas
Re: Chase Bank site - blocking access via SeaMonkey
I can't get past the change browser popup to submit a complaint.
. . . . . . . . . . Pete
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- Posts: 8779
- Joined: May 7th, 2007, 12:07 pm
Re: Chase Bank site - blocking access via SeaMonkey
Give them a nice fake user-agent that does not contain the word "SeaMonkey".
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- Moderator
- Posts: 14404
- Joined: May 3rd, 2007, 7:40 am
- Location: US
Re: Chase Bank site - blocking access via SeaMonkey
Since they claim it's working with Firefox, I'd try its current UA:
- Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
- Myhrddin
- Posts: 17
- Joined: July 19th, 2016, 10:41 am
- Contact:
Re: Chase Bank site - blocking access via SeaMonkey
I've been using the changes mentioned below to access my Chase account. But, I am not letting them off the hook just because I can fool 'em into accepting my login. Today, they asked me to do a survey. *chuckling -- Oh, I did the survey alright. I didn't give them awful scores on everything.. mainly neutral scores but, made sure to let them know that I was very unhappy, as are other SeaMonkey users who are Chase customers, that there is no effective way to make Chase (or their coders) aware of this issue.. and that we're not pleased to have to trick them into letting us in via their New Site but, they've given us little choice.
We have heard nothing back (which to my knowledge is true) and no real way to get word to the people who could actually do anything about it.
If you're still waiting for them to fix this, I suggest you make the changes outlined below by @mpdooley and get logged in.
Then, maybe you'll be asked to do a survey too. Plus, once you're in, you have a better opportunity to give them feedback as well.
Thanks guys. Let's not give up. This is something that really should be straightened out. And, if we can get the right people's attention at Chase, I think they'll make sure it gets done.
-Myr
.end.trans.
We have heard nothing back (which to my knowledge is true) and no real way to get word to the people who could actually do anything about it.
If you're still waiting for them to fix this, I suggest you make the changes outlined below by @mpdooley and get logged in.
Then, maybe you'll be asked to do a survey too. Plus, once you're in, you have a better opportunity to give them feedback as well.
Thanks guys. Let's not give up. This is something that really should be straightened out. And, if we can get the right people's attention at Chase, I think they'll make sure it gets done.
-Myr
.end.trans.
TPR75 wrote:It was discussed before:rsx11m wrote:Yeah, they screwed something up with their website - see https://bugzilla.mozilla.org/show_bug.cgi?id=1277111 and related https://bugzilla.mozilla.org/show_bug.cgi?id=1230783
http://forums.mozillazine.org/viewtopic ... #p13948475
http://forums.mozillazine.org/viewtopic ... #p14057585
@mpdooley
Two things:
1) User Agent must be changed:
Add name "general.useragent.override.chase.com" with value "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko". Since then SeaMonkey will have fake Internet Explorer user agent but for chase.com site only.
2) Chase.com request "referer":
"network.http.sendRefererHeader" must be set to default "2".
As a customer write to the Bank and request better service.
- Myhrddin
- Posts: 17
- Joined: July 19th, 2016, 10:41 am
- Contact:
Re: Chase Bank site - blocking access via SeaMonkey
If you have a Twitter.com account, they have a support outlet there at;Peter Creasey wrote:I can't get past the change browser popup to submit a complaint.
https://twitter.com/ChaseSupport
That's one way you can get word to them about your difficulties logging in.
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- Posts: 77
- Joined: December 18th, 2002, 6:55 pm
Re: Chase Bank site - blocking access via SeaMonkey
Thanks......that finally worked.rsx11m wrote:Since they claim it's working with Firefox, I'd try its current UA:
- Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
I tried several variants of user agents I had on my system but these apparently were too old or had other issues.
Today tried a followup and Used User agent Switcher Version 0.7.3
http://chrispederick.com/work/user-agent-switcher/
NOTE: My Version may be something rebuilt for SeaMonkey
Then created a User Profile as follows:
08/24/2016 12:12 PM - Chase Bank Access:
Used User Agent Switcher and created a profile for Firefox 47 using:
Description: Firefox 47.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
App Code Name: Mozilla
App Name: Netscape
App Version: 5.0 (Windows)
Platform: Win32
Now then - this works for me and using a windows 7 Professional 64-bit system. Likely the Key is simply the User Agent Description.
Still, someone might be able to better list what the correct "other settings" should be for this Version of Firefox.
I am currently using SeaMonkey 2.39 but my recollection is that I had the same issues on other systems even when updating to SM 2.40.
As such I can currently get into Chase using:
Avast SafeZone Browser - Version 1.48 - Version: 1.48.2066.95
Internet Explorer - Version 11.0.9600.18097
and now......by using this "tricked up" version of SeaMonkey.
THX
---SM2 - recent interations..........where Users with large bookmark files no longer get - SeaMonkey (Not Responding)....a welcome fix indeed!!!