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Strange "Compact Folders" prompt. [Linux.]

User Help for Mozilla Thunderbird
iamkaant
 
Posts: 4
Joined: July 15th, 2018, 4:25 am

Post Posted July 15th, 2018, 4:36 am

Hi all!
Firstly, thank you for Thunderbird!
I run Thunderbird on my working PC (XUbuntu 18.04) and home laptop (ArchLinux). On both of them I've got strange popup, offering me to compact folders. I haven't get this prompt before. Moreover, the volume saved after compaction is obviously wrong (see screenshots).
Image
Image
Is it a bug? Should I press "Compact Now" and open a portal to other Universe?



Here is my info for the Arch installation:
Code: Select all

  Application Basics

    Name: Thunderbird
    Version: 52.9.1
    User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
    Profile Directory: Open Directory

              (Local drive)
    Application Build ID: 20180711181309
    Enabled Plugins: about:plugins
    Build Configuration: about:buildconfig
    Memory Use: about:memory
    Profiles: about:profiles

  Mail and News Accounts
    account1:
      INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

    account2:
      INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

    account5:
      INCOMING: account5, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

    account7:
      INCOMING: account7, , (imap) imap.gmail.com:993, SSL, OAuth2
      OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

    account8:
      INCOMING: account8, , (imap) mx1.2gate.net:143, alwaysSTARTTLS, passwordCleartext
      OUTGOING: , mx1.2gate.net:587, alwaysSTARTTLS, passwordCleartext, true
      OUTGOING: , mx1.2gate.net:587, alwaysSTARTTLS, passwordCleartext, false

  Extensions
    Display Quota, 0.3.7, true, {c1ac4523-76c2-9995-adbd-d93bf5141bea}
    FireTray, 0.6.1, true, {9533f794-00b4-4354-aa15-c2bbda6989f8}
    gContactSync, 2.0.13, true, gContactSync@pirules.net
    Gmail Buttons, 0.7.3, true, gmailbuttons@d.lech
    Google Docs Viewer, 1.8.9.1-signed.1-signed, true, adonis.cuhk@gmail.com
    Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    Tag Toolbar, 0.9.00, true, {61A64500-335C-418D-8FCB-E072A9ABF3DA}

  Important Modified Preferences

    Name: Value

      accessibility.typeaheadfind.flashBar: 0
      browser.cache.disk.capacity: 358400
      browser.cache.disk.filesystem_reported: 1
      browser.cache.disk.smart_size_cached_value: 358400
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      extensions.lastAppVersion: 52.9.1
      font.internaluseonly.changed: true
      mail.openMessageBehavior.version: 1
      mailnews.database.global.datastore.id: 7a8e2f89-fb75-426a-981d-806d0f7b550
      mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
      mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
      media.gmp.storage.version.observed: 1
      network.cookie.prefsMigrated: true
      network.predictor.cleaned-up: true
      places.database.lastMaintenance: 1531585022
      places.history.expiration.transient_current_max_pages: 122334

  Graphics

      GPU #1
      Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
      Vendor ID: Intel Open Source Technology Center
      Device ID: Mesa DRI Intel(R) Ivybridge Mobile
      Driver Version: 3.0 Mesa 18.1.4

      Features
      WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile  -- 3.0 Mesa 18.1.4

      AzureCanvasBackend: skia
      AzureCanvasAccelerated: 0
      AzureFallbackCanvasBackend: none
      AzureContentBackend: skia
      CairoUseXRender: 0

  JavaScript

  Incremental GC: 1

  Accessibility

    Activated: 0
    Prevent Accessibility: 0

  Library Versions

      Expected minimum version
      Version in use

      NSPR
      4.19
      4.19

      NSS
      3.38
      3.38

      NSS Util
      3.38
      3.38

      NSS SSL
      3.38
      3.38

      NSS S/MIME
      3.38
      3.38
Last edited by iamkaant on July 15th, 2018, 4:54 am, edited 2 times in total.

DanRaisch
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Posts: 120292
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted July 15th, 2018, 4:40 am

Moving to Thunderbird Support.

First, that posted image is too small for the text to be legible.
Second, see this article to understand what compacting is and what it does in Thunderbird -- http://kb.mozillazine.org/Thunderbird_: ... ng_Folders

iamkaant
 
Posts: 4
Joined: July 15th, 2018, 4:25 am

Post Posted July 15th, 2018, 4:56 am

DanRaisch wrote:First, that posted image is too small for the text to be legible.

Hi, DanRaisch!
Made pictures larger. Before they were just previews to full images, because I didn't want to make my post too long.

DanRaisch wrote:Second, see this article to understand what compacting is and what it does in Thunderbird -- http://kb.mozillazine.org/Thunderbird_: ... ng_Folders

I've read the article, but didn't find any clues on my situation

morat
 
Posts: 2867
Joined: February 3rd, 2009, 6:29 pm

Post Posted July 15th, 2018, 5:20 am

Omit.
Last edited by morat on July 15th, 2018, 4:08 pm, edited 2 times in total.

wsmwk
 
Posts: 2521
Joined: December 7th, 2004, 6:52 am

Post Posted July 15th, 2018, 5:20 am

Two points - 1) in 52.9.x a bug was fixed that allows automatic compact to work again 2) a new bug unearthed that the saving size is incorrect - yet to be fixed.

It is OK to allow the compact to happen (and recommended).

iamkaant
 
Posts: 4
Joined: July 15th, 2018, 4:25 am

Post Posted July 15th, 2018, 5:32 am

So, no portal? Uuh...

Thank you for the explanation, wsmwk!

wsmwk
 
Posts: 2521
Joined: December 7th, 2004, 6:52 am

Post Posted July 15th, 2018, 5:50 am

p.s. sometimes the release notes at Help > Release notes offer insight. In this case https://www.thunderbird.net/en-US/thund ... easenotes/

iamkaant
 
Posts: 4
Joined: July 15th, 2018, 4:25 am

Post Posted July 15th, 2018, 5:57 am

You are right, sorry for bothering...
I was frustrated because of strange size and didn't find anything in the web about that.

wsmwk
 
Posts: 2521
Joined: December 7th, 2004, 6:52 am

Post Posted July 15th, 2018, 5:58 am

no worries

Eckard

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Posts: 1307
Joined: September 5th, 2011, 8:17 am
Location: Paris (not TX)

Post Posted July 15th, 2018, 7:11 am

iamkaant wrote: Moreover, the volume saved after compaction is obviously wrong (see screenshots).


A similar issue has been reported in the German Thunderbird forum https://www.thunderbird-mail.de/forum/t ... -das-sein/

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