Thunderbird won't launch in Ubuntu 9.04 after upgrade

[kcredden]

Folks: Upgraded Tbird last night after the alert and now it won't launch. If I run it via the terminal, I got this:

/opt/thunderbird/thunderbird-bin: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory

I use Ubuntu 9.04/Gnome 2.26.1

Any ideas on how to fix this? Is it a permission problem, or a file missing? Please help! I can't get my mail.

- Kc

[DanRaisch]

Moving to Thunderbird Support as no specific bug has been identified here.

[kcredden]

Thanks

- Kc

Moving to Thunderbird Support as no specific bug has been identified here.

[kcredden]

Solved the problem. Go though Synaptic and install: libstdc++5 1:3.3.6.17ubuntu1. V6 is installed, but Tbird apprently needs v5.

Shee...programs. As bad as females.

- Kc

[tanstaafl]

The system requirements web page states:

Linux kernel - 2.2.14 with the following libraries or packages minimums:
* glibc 2.3.2
* gtk+2.0
* XFree86-3.3.6
* fontconfig (also known as xft)
* libstdc++5

It would help if they improve the wording to identify which of those packages are minimum verions and which are required (no backwards compatibility from a newer version)

[tanstaafl]

I created https://bugzilla.mozilla.org/show_bug.cgi?id=527372 to complain about the misleading system requirements.

[kcredden]

Thanks for the alert. The weird problem is; before the upgrade, it worked fine for close to a year (When I started with Kubuntu 8.01). Would be nice if they alerted me to the changes, and not leave me without mail service for 2 days.

Mozilla for all of their great works, has a real problem with linux documentation. Until Ubuntuzilla, I couldn't' install Tbird or Firefox easily. I had to do some serious deep google searches for installing documentation for every version.

Ah well, at least the problems are being corrected as we go along. Why I'm still with Tbird and FF.

- Kc

The system requirements web page states:

Linux kernel - 2.2.14 with the following libraries or packages minimums:
* glibc 2.3.2
* gtk+2.0
* XFree86-3.3.6
* fontconfig (also known as xft)
* libstdc++5

It would help if they improve the wording to identify which of those packages are minimum verions and which are required (no backwards compatibility from a newer version)

[kcredden]

Thank you. I read the report too, and totally agree. My own opinion is; Ubuntuzilla should check for that dependency and install it if necessary. It's an easy fix, if you know where and what your looking for. Like you said, an inexperienced linux user may not be able to figure it out (Took me 2 days, and I'm only a year old linux user.)

I created https://bugzilla.mozilla.org/show_bug.cgi?id=527372 to complain about the misleading system requirements.