MozillaZine

template sent using filter loose html

Discussion of bugs in Mozilla Thunderbird
passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 13th, 2016, 9:13 am

I can send a template using a filter rule. However if the template has html format then it will be sent without it.

Why the filter rule send plain text only? Is it a bug or what?

Thanks.

DanRaisch
Moderator

User avatar
 
Posts: 119745
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 13th, 2016, 12:23 pm

What settings do you have selected for composition in Thunderbird? Check menu path Tools->Account Settings->Composition & Addressing. Is "Compose messages in HTML format" selected?

Under Tools->Options->Composition->General tab->Send Options button->Text Format->is "Send messages as plain text if possible selected? Is the drop down selector set to "Send the message in both plain text and HTML" selected?

passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 13th, 2016, 1:00 pm

Answering your questions:
Check menu path Tools->Account Settings->Composition & Addressing. Is "Compose messages in HTML format" selected?

Yes, it is.

Under Tools->Options->Composition->General tab->Send Options button->Text Format->is "Send messages as plain text if possible selected?

Yes, it is.

Is the drop down selector set to "Send the message in both plain text and HTML" selected?

Yes, it is.

btw if I add a HTML formatted signature it will show and sent properly.

DanRaisch
Moderator

User avatar
 
Posts: 119745
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 13th, 2016, 1:05 pm

Try unchecking "Send message in plain text if possible." Even though you have elected to compose in HTML, if you have no HTML elements in the outgoing message, Thunderbird will send it as plain text.

passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 13th, 2016, 1:45 pm

No way, the html template has been sent as:
This is a multi-part message in MIME format. --------------A1953853E1A78B73D65774BB Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 8bit

and plain text.

tanstaafl
Moderator

User avatar
 
Posts: 44057
Joined: July 30th, 2003, 5:06 pm

Post Posted June 13th, 2016, 8:54 pm

The reason your HTML message is sent as a multi-part message (one message body in HTML, another in plain text, both in the same message) is probably due to your selecting "Send the message in both plain text and HTML". I suspect that overrides the normal logic that would automatically convert a HTML message with no HTML tags into a plain text message.

passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 13th, 2016, 10:06 pm

Thanks for the diagnosis, now which prognosis do you suggest?
The weird is that any other message is sent and received properly. Only those sent as template by the filter rule have this issue.

passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 14th, 2016, 6:02 am

tanstaafl wrote:The reason your HTML message is sent as a multi-part message (one message body in HTML, another in plain text, both in the same message) is probably due to your selecting "Send the message in both plain text and HTML". I suspect that overrides the normal logic that would automatically convert a HTML message with no HTML tags into a plain text message.


I find this: "Send the message in both plain text and HTML"

But my setting is: "Send HTML anyway."

Thanks.

passegua
 
Posts: 24
Joined: October 18th, 2009, 10:09 pm

Post Posted June 14th, 2016, 6:07 am

btw, has anyone tried to replicate my problem?
Has anybody been able to send HTML formatted message using the filter rule and a template?

Return to Thunderbird Bugs


Who is online

Users browsing this forum: No registered users and 2 guests