Unable to launch Bugzilla

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Dumbu
Posts: 1
Joined: November 23rd, 2015, 6:39 pm

Unable to launch Bugzilla

Post by Dumbu »

Hi team,
we installed bugzilla with below steps and unable to launch it finally,it says : "your webserver could not fetch http://localhost/bugzilla.padlock.png"

Steps:
1.Installed Strawberry Perl and Git.
2.In Git command prompt, ran the below command:
git clone --branch release-X.X-stable https://git.mozilla.org/bugzilla/bugzilla C:\bugzilla
Result: this will create C:\Bugzilla folder with files including localconfig.
3.In PERL command prompt, verified all Perl modules and reinstalled missing ones with help of perl install-module.pl <module name>
Ex module names: GD,Chart etc.
4.Started Apache and MySQL with help of Xampp(These steps were performed as a part of section 3.3.4 and 3.3.5 in url).
5.Created new database for Bugzilla in XAMPP >Admin of MySql
6.Go to created C:\\bugzilla folder and open localconfig file and provided DB User: ’bug’ ,Password: ’bug’ ,DB name: ‘bug’.
7.Ran checksetup.pl to verify database details.
8.Tried launching Bugzilla with below commands:

testserver.pl http://10.1.50.170 /Bugzilla
testserver.pl http://10.1.50.170 /bugzilla/Bugzilla
testserver.pl http://localhost /bugzilla/Bugzilla

it says : "your webserver could not fetch http://localhost/bugzilla.padlock.png"

please help me.
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Reflective
Posts: 2283
Joined: February 15th, 2007, 11:13 am

Re: Unable to launch Bugzilla

Post by Reflective »

There's mention of a Mail Transfer Agent in the installation guide, but no mention of it in your post: https://www.bugzilla.org/docs/4.2/en/ht ... ation.html

Maybe that's where the problem lies.
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