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I get the Blue Screen of Death when clicking some links?

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Kamil.M
 
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Post Posted September 3rd, 2016, 7:08 am

Hello Everyone :)
I have been a user of Firefox for a long time. Recently I start getting the Blue Screen of Death "BSOD" a lot when I click some links or sites! when this happens my computer restarts, then I find that all my Passwords have been reset in Firefox. I tested other browsers to open those links and its okay, I only face it with Firefox. Below is a photo of the Error.
Thanks in advance

> https://s17.postimg.org/67odpgpv3/BSOD.jpg
Last edited by LIMPET235 on September 3rd, 2016, 7:19 am, edited 1 time in total.
Reason: Image tags removed to restore the forum layout.

DanRaisch
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Post Posted September 3rd, 2016, 7:32 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

Kamil.M
 
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Post Posted September 3rd, 2016, 9:11 am

DanRaisch wrote:Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

I just tried opening the link with Firefox in Safe Mode and it happened again, I got the Blue Screen :(

Brummelchen
 
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Post Posted September 3rd, 2016, 9:44 am

its a driver issue - not firefox.

get the latest updates for windows 7 and current graphics driver.
check also your memory with memtest.

see also
http://answers.microsoft.com/en-us/wind ... f53?auth=1

if you like upload the latest three (not more) minidumps (<1meg) from C:\Windows\Minidump

Kamil.M
 
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Post Posted September 3rd, 2016, 10:09 am

Brummelchen wrote:its a driver issue - not firefox.

get the latest updates for windows 7 and current graphics driver.
check also your memory with memtest.

see also
http://answers.microsoft.com/en-us/wind ... f53?auth=1

if you like upload the latest three (not more) minidumps (<1meg) from C:\Windows\Minidump


Hi,
Unfortunately I have non genuine Windows, I cant update it. My graphic card driver is up to date.
I have checked the last dump file using "Blue Screen View" application from nirsoft.net and it doesnt show me the cause of the crash.
Here is the download link for the last 2 minidup files: https ufile.io/ad103 sorry I couldnt find the attachment section to upload.
This problem is triggered only if you click on the link using Firefox.
Also I will test with "memtest" as soon as I can.
Last edited by LIMPET235 on September 6th, 2016, 8:47 am, edited 1 time in total.
Reason: Killed the suss link/s.

dfoulkes

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Post Posted September 3rd, 2016, 11:20 am

In trying to download that file Firefox blocked it reporting that the site contains crap stuff... so, I'm out of here...
Also, since you are using a non-genuine Windows... hard to say what is causing that crash... but I'll tell you this... in the 8 years that I've been on this board I think I saw only one other blue-screen crash posted around here where it related in some small way to Firefox....

Also, try a new profile and test it as-is...
Creating a new Firefox profile on Windows - MozillaZine Knowledge Base
And,.... DON'T TOUCH THAT "Choose Folder..." BUTTON! ... unless you fully know all about it.
Last edited by dfoulkes on September 4th, 2016, 4:51 am, edited 2 times in total.
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

Brummelchen
 
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Post Posted September 4th, 2016, 12:09 am

non genuine means no license or license was dropped
http://www.whatvwant.com/this-copy-of-w ... -solution/

but i dont remember that non genuine windows dont get updates.
so updates are important, without you are not able to fix any with a driver.
idd most common software have requirements and that is in most cases a fully patched windows.

sorry, i'm out.

Kamil.M
 
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Joined: September 3rd, 2016, 7:03 am

Post Posted September 6th, 2016, 8:28 am

dfoulkes wrote:In trying to download that file Firefox blocked it reporting that the site contains crap stuff... so, I'm out of here...
Also, since you are using a non-genuine Windows... hard to say what is causing that crash... but I'll tell you this... in the 8 years that I've been on this board I think I saw only one other blue-screen crash posted around here where it related in some small way to Firefox....

Also, try a new profile and test it as-is...
Creating a new Firefox profile on Windows - MozillaZine Knowledge Base
And,.... DON'T TOUCH THAT "Choose Folder..." BUTTON! ... unless you fully know all about it.

I am sorry about the link, I searched google for a free file upload! but Here is a link from Mega.nz a trusted site I use:
https://mega.nz/#!X9xW0JYR!Hwi3TbApBnUY ... 86Nezier10

Brummelchen wrote:non genuine means no license or license was dropped
http://www.whatvwant.com/this-copy-of-w ... -solution/

but i dont remember that non genuine windows dont get updates.
so updates are important, without you are not able to fix any with a driver.
idd most common software have requirements and that is in most cases a fully patched windows.

sorry, i'm out.

Well I meant a fake/pirated windows, sorry for my vocabulary :D I used "RemoveWAT" to remove Windows Activation Technology.
Also I tested with Memtest86 with 6 passes and no errors were found.

dfoulkes

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Post Posted September 6th, 2016, 9:40 am

You did not report back about creating a new profile to test with... please do that...

Also, maybe the new version of Firefox requires some level of driver that the other browsers don't... you can do a little testing about that by bringing down an older 'portable' version of Firefox...but do that test profile first...

Just go back a few version for this test...
PortableApps.com: Portable Software/USB - Browse /Mozilla Firefox, Portable Ed. at SourceForge.net
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

Brummelchen
 
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Joined: March 19th, 2005, 10:51 am

Post Posted September 6th, 2016, 10:26 am

i am not sure if it was clever about WAT and that things. first to assume not guilty! there exist better options. anyway any windows get updates - you should install them.

to get the reason pls read this (Method 2/3/4)
http://answers.microsoft.com/en-us/wind ... f53?auth=1

and append the minidumps as zip pls.

therube

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Post Posted September 6th, 2016, 5:53 pm

(
append the minidump

You've requested that many times, & have only had one taker, that I have seen.
Oh, it was this thread, but they killed the link. I had no problem with the download?
ad103-minidump.rar was the filename. Google will find it (uploadfiles.io).
)
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

Daifne
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Post Posted September 7th, 2016, 6:24 am

Moving to Mozillazine Tech. This is not a Firefox issue. Personally, I won't help anyone with pirated software...

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