(I have to mention, this situation has been going on for at least 8 + weeks.)
Firefox v20....My preferred version, as I have it configured exactly how I like it.
Cannot do the same with the later versions.
I've been having intermittent results when I try to log in to My Account page & others at Optus.com.au
Now, some times I can....at other times I cannot. I just get a blank page.
For ref; My posts from the Optus, "Yes Crowd" forum...
More from the "Yes Crowd" forum...Well, according to "them at the Tech centre", I cannot use Firefox version 20, as "they" do not know anything about Firefox. "They" just read their scripts.
Really! I didn't think that "they" cared which browser you used.
Another well... After they sent another temp P/W, (Approx. ~15 now), I WAS able to use Firefox v20 but only for a few hours.
This was from around 8.00 PM, (Saturday 25th March,) till I checked again at 11.30 PM & nope, not able to log in to MY ACCOUNT.
Strange thing though, Web Mail, Members Services & Yes Crowd were all O.K. using my original PW which I reverted to via Members Services.
All "they" suggested was to install Chrome or Safari & use either or IE 11.
I told "them" I did not want yet another browser on my PC.
I have 4 now! 3 Firefox versions + IE 11.
The kicker...
I opened Firefox version 50.x.x & it was able to log in no probs, Bob.
Then, "they" tell me to only use that version.
Wowser, here's another well,
I asked, why did Firefox v20 work for a few hours & then stop?
Surprise, surprise, surprise!!!...
"They" did not have an answer.
I'm still not able to log in to My ACCOUNT with Firefox v20.
What are "they" "sniffing?"
Does anyone have any idea on why this happens, intermittently?Tuseday, 28th March.
Well, it's now nearly 10.15 PM here & once more, I cannot log in to My Account. Back to getting a blank page, as usual.
Web mail is fine.
Members Services is fine.
"Yes Crowd" is fine. (Wouldn't be posting this otherwise.)
Why for does this happen?
I'm still using the same browser that I normally use & did use with the previous post.
Are they browser sniffing & why should it matter which browser or version anyone uses?
I have changed my UA to a much later version, all to no avail.
Apologies for the long post.
Thanks.