MozillaZine


LIVE UPDATE NOT UPDATING NORTON SAFE WEB

Discuss various technical topics not related to Mozilla.
Majorbuzz
 
Posts: 28
Joined: May 8th, 2013, 9:26 am

Post Posted April 9th, 2020, 10:05 am

Hi. I've noticed for the past month that my Comcast Norton Security Suite is no longer downloading definitions for the Firefox extension "Norton Safe Web" via live update like it used to. Does anyone know why?

Thanks In Advance

LIMPET235
Moderator

User avatar
 
Posts: 39607
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted April 9th, 2020, 10:19 am

Hi,
Perhaps this is more a question for Norton to answer?
Possibly try these sites?
> https://community.norton.com/
> https://support.norton.com/sp/en/us/nor ... rrent/info

Moving to the Tech. forum...
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0-79.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.12.
W.M.Y.C.
(Always choose the "Custom" Install.)

Majorbuzz
 
Posts: 28
Joined: May 8th, 2013, 9:26 am

Post Posted April 9th, 2020, 10:24 am

Thanks Limpet235. I'll do that.

LIMPET235
Moderator

User avatar
 
Posts: 39607
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted April 9th, 2020, 10:26 am

Good luck & stay safe out there.
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0-79.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.12.
W.M.Y.C.
(Always choose the "Custom" Install.)

Majorbuzz
 
Posts: 28
Joined: May 8th, 2013, 9:26 am

Post Posted April 9th, 2020, 12:30 pm

Thanks Limpet 235.
Do you know how I can delete this post in its entirety, since it doesn't belong in this forum?

LIMPET235
Moderator

User avatar
 
Posts: 39607
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted April 9th, 2020, 1:08 pm

Hi,
That is not necessary, as I already moved it to the correct forum......ie; The Tech. forum.
Check at the bottom of the Main Index page or at the top of this thread..

Everything is O.K.

How'd you go with the Norton site/s?
Get it fixed or ?
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0-79.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.12.
W.M.Y.C.
(Always choose the "Custom" Install.)

Majorbuzz
 
Posts: 28
Joined: May 8th, 2013, 9:26 am

Post Posted April 10th, 2020, 8:32 am

Hi Limpet235. I tried calling Norton/Symantec, but because of COVID-19 the call center had holding times of several hours. So I guess the issue with my Norton Live Update not updating definitions for the "safe web" extension will have to wait. I wasn't able to find anything on Google either about it.

Thanks a lot for asking. Stay safe!!!!

Return to MozillaZine Tech


Who is online

Users browsing this forum: No registered users and 2 guests