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Why not able to login Gmail under FireFox?

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oemmozillazine
 
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Post Posted June 5th, 2020, 5:44 am

FireFox Version : 77.0.1 (64-bit)

Referring to following online image, it fails to login gmail as shown beIow :
For my PC, when I Input testtest@gmail.com into input field and click Next, there is no response for next page.
For retail store, when I Input testtest@gmail.com into input field and click Next, it would go to next page for password.

Does anyone have any suggestions on what wrong setting it is on my PC?
Thanks in advance

Online image :
https://1drv.ms/u/s!AuvJV0hx3xTGiEIgMCG ... E?e=Png0X3

Daifne
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Post Posted June 5th, 2020, 6:18 am

Moving to Firefox Support

DanRaisch
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Post Posted June 5th, 2020, 6:21 am

No problem logging into Gmail with Firefox 77.x here.
Is that (testtest@gmail) an actual, valid Gmail account?

oemmozillazine
 
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Post Posted June 5th, 2020, 6:47 am

DanRaisch wrote:No problem logging into Gmail with Firefox 77.x here.
Is that (testtest@gmail) an actual, valid Gmail account?



I test (testtest@gmail) under retail store, it successfully pass to next page to input passwords, but it fails on my PC.

Do you have any suggestions on any setting blocking?
Thanks, to everyone very much for any suggestions (^v^)
Last edited by oemmozillazine on June 5th, 2020, 6:51 am, edited 1 time in total.

WaltS48

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Post Posted June 5th, 2020, 6:51 am

oemmozillazine wrote:
DanRaisch wrote:No problem logging into Gmail with Firefox 77.x here.
Is that (testtest@gmail) an actual, valid Gmail account?



I test (testtest@gmail) under retail store, it successfully pass to next page to input passwords, but it fails on my PC.

Do you have any suggestions?
Thanks, to everyone very much for any suggestions (^v^)


So the retail store has the same Firefox and extensions as yours?

Try safe mode using Help > Restart with Add-ons Disabled.
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DanRaisch
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Post Posted June 5th, 2020, 6:51 am

You're not testing the same thing. On the Gmail page that bogus address may be immediately identified as bogus by Gmail. On the retail page, the address may not be evaluated until some later step in the login process. If you have a valid Gmail account, try testing with that in both situations.

oemmozillazine
 
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Post Posted June 5th, 2020, 7:00 am

WaltS48 wrote:Try safe mode using Help > Restart with Add-ons Disabled.


I try under safe mode, but it still fails to pass into next page by clicking next button on my PC.

My PC gets this issue under IE, Chrome and Firefox as well

Do you have any suggestions on what else I can try?
Thanks, to everyone very much for any suggestions (^v^)

LIMPET235
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Post Posted June 5th, 2020, 7:12 am

Seeing as you have the same problem with multiple browsers, this is moving to the Tech. forum...
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DanRaisch
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Post Posted June 5th, 2020, 7:20 am

So the retail store has the same Firefox and extensions as yours?

No, I think the OP is saying that they are logging into a retail store's website using the same Firefox installation as was used to try to log into Gmail. There would be no browser in use on the retail store side in that scenario.

oemmozillazine
 
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Post Posted June 5th, 2020, 7:26 am

DanRaisch wrote:
So the retail store has the same Firefox and extensions as yours?

No, I think the OP is saying that they are logging into a retail store's website using the same Firefox installation as was used to try to log into Gmail. There would be no browser in use on the retail store side in that scenario.


I mean I test to login gmail using demo PC under retail store, I can pass to next page and input password.

Do you have any suggestions?
Thanks, to everyone very much for any suggestions (^v^)

LIMPET235
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Post Posted June 5th, 2020, 7:29 am

Oh. O.K. Dan.
Will leave you to move it.
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DanRaisch
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Post Posted June 5th, 2020, 8:29 am

Moving to MoillaZine Tech.

oemmozillazine
 
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Post Posted June 5th, 2020, 10:35 am

DanRaisch wrote:Moving to MoillaZine Tech.


Could you please help to move into MoillaZine Tech?
Thanks, to everyone very much for any suggestions (^v^)

DanRaisch
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Post Posted June 5th, 2020, 10:35 am

It has been moved.

oemmozillazine
 
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Post Posted June 8th, 2020, 12:33 am

I restart window under safe mode and restart firefox under safe mode, and still fails to login gmail as shown beIow :
For my PC, when I Input testtest@gmail.com into input field and click Next, there is no response for next page.
For my PC, I click "create account", there is also no response for next page.

Does anyone have any suggestions?
Thanks, to everyone very much for any suggestions (^v^)

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