Search Engine Option Keeps being reset

User Help for Mozilla Firefox
Post Reply
judycurtiss
Posts: 1
Joined: May 25th, 2017, 12:20 pm

Search Engine Option Keeps being reset

Post by judycurtiss »

I'm probably just an idiot, but for some reason, I can't keep Google as the preferred search engines in the Options section of Firefox. I select options then search engines. I have entered Google in the "choose your default" field. I have also removed all other search engines from the "one-click search engines" box. Only Google is there. I did this yesterday around noon and by 3:00 or so (I had been on line the entire time) I searched for something and the system used Yahoo. It was back on my options screens as my default and as one of the One-click entries.

Am I doing something wrong or is Firefox forcing this? If so, is there any way to stop it without doing some really technical stuff?

I have looked and looked and there appears no way at all to contact Firefox. They just send you around in circles.

Can anyone help me?

Thanks in advance.
User avatar
DanRaisch
Moderator
Posts: 127187
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Search Engine Option Keeps being reset

Post by DanRaisch »

That may indicate that security software is preventing Firefox from saving changes to configuration settings. What security software are you using?
Also see - http://kb.mozillazine.org/Preferences_not_saved
User avatar
Happy112
Posts: 485
Joined: April 15th, 2017, 10:25 am
Location: Never-Never-Land

Re: Search Engine Option Keeps being reset

Post by Happy112 »

judycurtiss wrote: I have looked and looked and there appears no way at all to contact Firefox.
If you're interested, the official Mozilla support forum :

https://support.mozilla.org/en-US/kb/ge ... ty-support
User avatar
Reflective
Posts: 2283
Joined: February 15th, 2007, 11:13 am

Re: Search Engine Option Keeps being reset

Post by Reflective »

Try following instructions in this article so that you get the option to click "Don't Change" when it appears: http://techdows.com/2016/08/firefox-sea ... ature.html
User avatar
Happy112
Posts: 485
Joined: April 15th, 2017, 10:25 am
Location: Never-Never-Land

Re: Search Engine Option Keeps being reset

Post by Happy112 »

@judycurtiss :

You have done everything you could/should in 'Options' - to no avail apparantly.

You could check these two preferences in 'about:config' :
browser.search.defaultenginename
and
browser.search.defaultenginename.US
(You'll probably find that the latter is set to 'Yahoo', which you can change to Google)

Just to make absolutely sure that this is just about 'Yahoo' - would you take a look at this, please :

https://www.pcrisk.com/removal-guides/8 ... m-redirect

Good luck - keeping my fingers crossed for you !
Post Reply