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I lost all my firefox data

User Help for Mozilla Firefox
drawoh
 
Posts: 51
Joined: January 10th, 2005, 10:37 pm

Post Posted August 12th, 2017, 6:39 pm

When I started firefox my option was refresh or safe mode. I clicked refresh. I restarted my computer and I lost everything I had saved for years in Firefox. I don't even have Google as my homepage. On the desktop is a yellow folder titled "Old Firefox Data."

Please help.

Sugoi
 
Posts: 14
Joined: June 21st, 2015, 7:28 pm

Post Posted August 12th, 2017, 8:38 pm

Never encoutered such a situation as I make backups. However, my guess is that the "Old Firefox Data" folder contains all the files or rather your old Firefox profile before you did the refresh. Simply replace the current profile with the old one.

The Firefox profile is located in:
c:\Users\xxx\AppData\Roaming\Mozilla\Firefox

xxx = Windows username

drawoh
 
Posts: 51
Joined: January 10th, 2005, 10:37 pm

Post Posted August 12th, 2017, 10:14 pm

Hi,

Thanks for responding to my query. When I tried to find c:\Users\xxx\AppData\Roaming\Mozilla\Firefox after clicking Start-Run I got this message: "c:\Users\xxx\AppData\Roaming\Mozilla\Firefox refers to a location that is unavailable. It could be on a hard drive on this computer or on a network...."

When I googled "Where is my firefox profile? it answered %APPDATA%\Mozilla\Firefox\Profiles. After clicking Start -Run, I found three folders in Mozilla-Firefox-Profiles.

One of the folders is dated 8-12-17 6:47 PM and another is dated 8-12-17 9:47 PM. (There is an earlier one from 2013.)

You say "simply replace the current profile with the old one." How exactly do I "replace?" What do I click to do this?

Please help.

malliz
Folder@Home

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Post Posted August 12th, 2017, 11:54 pm

What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

drawoh
 
Posts: 51
Joined: January 10th, 2005, 10:37 pm

Post Posted August 13th, 2017, 1:14 am

That's not fair. Firefox erases all my profile information that I've accumulated for many years and I don't know how to get it back. And the best suggestion you have is to read this very complicated technical stuff that I can't follow. I ask for a lifeline and you throw me an anchor.

Wow. My Firefox browser is almost useless without my settings and things.

malliz
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Post Posted August 13th, 2017, 1:19 am

It didn't erase all the information. It backed it up to that Old Firefox Data folder.
https://support.mozilla.org/en-US/kb/re ... d-settings
Last edited by malliz on August 13th, 2017, 1:22 am, edited 1 time in total.
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

Sugoi
 
Posts: 14
Joined: June 21st, 2015, 7:28 pm

Post Posted August 13th, 2017, 4:58 pm

drawoh wrote:You say "simply replace the current profile with the old one." How exactly do I "replace?" What do I click to do this?

Please help.

Just delete the content in the current profile's folder and copy all the "old stuff" into that one.

As you seem to have several profiles I suggest opening the "profiles.ini" to find out which profile (folder) is the default one or rather currently used one. You might as well use this opportunity and delete all the other profiles and make appropriate changes in the aforementioned "profiles.ini".

Ruth
 
Posts: 194
Joined: January 29th, 2004, 6:23 pm

Post Posted September 2nd, 2017, 3:37 am

I just wanted to say thank you for your posts on this subject. I have spent hours reading the directions [not from the forum - my mistake :oops: ] and following them and getting nowhere with replace the new refresh profile with the old one that the refresh pocess makes as backup [thankfully]. It took me all of 5 minutes after reading this post. Thank the Lord for this support forum! All you guys are terrifically helpful.

Ruth

dfoulkes

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Location: Mesquite, Nevada

Post Posted September 3rd, 2017, 8:43 am

Added to all of this... and Ruth... glad you got it all back....

I've put a lot of time and work into this profile and would not want to lose anything...so...

I have a reminder on my system to back up my profile every Friday... I use the extension FEBE (not sure if it will work in future versions) ... and I backup 'always'.
FEBE :: Add-ons for Firefox

If you don't end up using that extension you should do that same backup by just using Windows 'Copy' and paste into a folder that you have created... BACKUPS or ?? ... but you need to always do it...just rememberto close Firefox when using the Windows tools.
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

pepegot1
 
Posts: 271
Joined: December 23rd, 2008, 11:43 am

Post Posted September 3rd, 2017, 8:58 am

Did you ever hear of a BACKUP! I use Mozbackup and it works well. Also, make sure your computer is image backuped.

LIMPET235
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Post Posted September 3rd, 2017, 9:23 am

Just some further info on MozbackUp...
ref; > http://kb.mozillazine.org/Profile_backup
& read this bit that is contained therein...
While Mozbackup is extremely popular in the forums, it's no longer maintained. Its recommended that you verify that you can restore a backup it creates before relying upon it. Use Mozbackup 1.5.2 Beta 1 (there is a download link for it in the News section of the site) rather than the version available at the normal download link. Mozbackup 1.5.1 usually works fine but a few users have had problems where it doesn't backup everything it is supposed to. The beta doesn't seem to have that problem.
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dfoulkes

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Post Posted September 3rd, 2017, 9:31 am

Yep... had problems with Moz a long time ago... after the author stopped updating... FEBE worked well but since I went back to ESR... not sure if it's going to work with future 'normal' Firefox versions... the old normal copy/paste in Windows is a sure way to back up stuff... as long as the OP closed Firefox.
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

TrueFalcon
 
Posts: 123
Joined: July 1st, 2010, 10:18 pm
Location: Blenheim, Ontario, Canada

Post Posted September 3rd, 2017, 10:05 am

Not paranoid here...

besides the scheduled full automatic system backups run daily, I also backup and keep the last two good working Firefox profiles every time Firefox starts. (which happens frequently when running Nightly ;-) )

An AutoHotKey hotkey checks if Fx is running, if not, it calls Firefox_start.ahk which, in turn, first calls buFirefox.cmd which copies the prior good profile to the second backup, then copies the last used profile to first backup. The cmd file exits and returns control to the waiting ahk script which then starts Firefox.

Code: Select all
/*
 *  O:\AHK\Script\Firefox_start.ahk
*/

RunWait o:/CmdFiles/buFirefox.cmd
Run C:\Program Files\Nightly\firefox.exe   ;; 64 Bit Nightly
Return

;; buFirefox.cmd
@echo off
C:
cd C:\Users\True\AppData\Roaming\Mozilla\Firefox\Profiles\TrueFalcon
xcopy /f /d /y /s /q "..\TrueFalcon - Copy\*.*" "..\TrueFalcon - Copy - Copy\"
xcopy /f /d /y /s /q *.* "..\TrueFalcon - Copy\"
exit


It may sound cumbersome, but it keeps two prior good working profiles and only takes ONE second from the hotkey push to Firefox running on an HP I7 with a Samsung 850 EVO 250GB SSD.

And all those profiles go into the daily full backups so there is always lots of ways to recover a profile here!

;-)

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