Website opens sometimes and sometimes just tries

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Hans L
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Joined: November 3rd, 2003, 9:51 pm

Website opens sometimes and sometimes just tries

Post by Hans L »

My wife and I have Win 10 v. 20H2 64-bit and FF 87.0, same Norton, and still, when I open a certain website, it opens right away, but when my wife opens the same website, it sometimes opens right away, sometimes just tries and tries and tries.

I entered the website in Cookie Exeptions, but no change.

I do not even know where to start looking. There must be a difference somewhere between our computers, but what? Or, the website is arbitrarily failing for FF. Or ...?

Grateful for tips on what to try.

Hans L
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DanRaisch
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Re: Website opens sometimes and sometimes just tries

Post by DanRaisch »

Clear the browser cache on your wife's system and delete all cookies relating to the sites that are showing the reported problem -- https://support.mozilla.org/en-US/kb/ho ... efox-cache
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

Thank you, Dan. I did as you suggested; don't know if it worked yet, because of "randomness". Will know in a few days.

Hans L
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

Dan, undfortunately, the cache and cookie delte did not work. I hope you have some other suggestions!!

Thanks in advance!

Hans L
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DanRaisch
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Re: Website opens sometimes and sometimes just tries

Post by DanRaisch »

What is the specific website so we can see what it looks like and maybe suggest some other diagnostics.
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

The website is

https://www.cardinalcu.com

Regards,

Hans L
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DanRaisch
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Re: Website opens sometimes and sometimes just tries

Post by DanRaisch »

The site is using some JavaScript. Are you using any sort of script or ad blocking blocking extension(s)?
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

Maybe ad blocking. Will check to turn it off and get back.
John Liebson
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Re: Website opens sometimes and sometimes just tries

Post by John Liebson »

Windows 10 20H2 (OS Build 19042. 928); Fx 87.0 (64-bit) [Fx 88.0 available, but I had already logged on and started to post this, so don't know if updating Fx will fix the malady. Shall report later.]


Fx in Safe Mode, site loads once in a while. MS Edge, site loads constantly.

===
Safe Mode with FX 88.0is now "Troubleshoot Mode".

I thought that I had seen something odd before I started this reply, using FX 87.0, but could not duplicate it. However, after updating to 88.0, the very peculiar condition returned: In each instance, I successfully opened four tabs for the problem site, but when I opened the fifth tab all five changed from a loaded site to a blank screen except for the busy cursor. Once that had happened, I could not load another instance without restarting Fx.

That is the only information I can supply, I won't even try to speculate as to what is happening with the site, that being well below my pay grade.
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

John, I think that the Credit Union's web tech stinks. The site is normally very slow, one sign of bad web design. However, on my computer, never have a problem loading the site, so it must be something on my wife's computer. I will check ad blocker(s).

Thanks for the report, however!

Hans L
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therube
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Location: Maryland USA

Re: Website opens sometimes and sometimes just tries

Post by therube »

At the times that it fails to load, check in a different browser & see if it does load there.
(And you can always test in a new, clean FF Profile.)
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Hans L
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Joined: November 3rd, 2003, 9:51 pm

Re: Website opens sometimes and sometimes just tries

Post by Hans L »

Seems to have started to work now. Hope it holds.

Hans L
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