User Help for Mozilla Firefox
6 posts • Page 1 of 1
Last night it was working just fine. This morning I tried to visit http://www.reddit.com and the page wouldn't load. I also tried old.reddit.com - no go.
I started FF in safe mode - still wouldn't load. This pretty much rules out an add-on issue.
Using the profile manager, I created a test profile - voila the website finally loaded.
I haven't the foggiest idea how this happened. Is there anyway to troubleshoot the exact component in my profile that caused this? I can use the new profile but that would mean having to repeat all the (customization) work I did for the old one.
EDIT: Just to be more clear, reddit is the only website I'm having problems with - many of the other websites in my bookmarks is loading just fine.
Last edited by Tushman on June 30th, 2022, 7:04 pm, edited 1 time in total.
In the old profile clear the cache and remove any cookies associated with Reddit.
Already tried that. It's one of the troubleshooting steps I took and it had zero affect on the problem. It's so bizarre how this problem cropped up over night. Last night before I went to bed, it was perfectly fine.
Does it time out, or show blank, or is there an error message?
[quote="jscher2000"]Does it time out, or show blank, or is there an error message?[/quote]
Answer jscher ..... BUT .... In the Reddit Forum several stated -- Making Reddit TRUSTED (or Paused) in Ghostery -- Solved the issue.
Hope you have Ghostery .....
Enhanced Tracking Settings ... Strict-Std-Off ?? (ie) I currently Cannot Clk Submit on a post in Usual "Strict" that worked prior - Std & post loads. Have to leave Enable HTTPS OFF to work with This Forum, too. Never dull in FF .....
Firefox 103.0.2 - Win 10 Pro 21H2 - uBO - Cookie AutoDelete - Privacy Badger - LocalCDN - CSS Exfil - SingleFile - HistoryCleaner - Text Multi-Copy
No error messages. Just a completely blank page.
Holy cow man, that did it! (putting reddit in the trusted zone with the Ghostery add-on).
Two things that are totally bizarre:
1) I tried using Safe Mode (which disables all add-ons) so why didn't this cure the problem? Ghostery was out of the way at that point and it should have fixed the problem.
2) I close my browser every night before I go to bed. How in the world does a problem like this crop up literally overnight? In all the time I've been using Ghostery, I've never had such a problem come up. So bizarre.
(EDIT: I've come to realize it's not a Ghostery issue, per se, it's more like the reddit developers have taken a hard stance against Ghostery addon.
Costark - I appreciate you posting that solution for me. Where did you hear about it? on /r/Firefox perhaps?
EDIT: nevermind. I found the discussion on reddit here. One of them anyway.
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