Error message when trying to connect to internet

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tim112
Posts: 18
Joined: December 10th, 2007, 3:50 pm

Error message when trying to connect to internet

Post by tim112 »

Hi,

I keep getting the following message when I try to connect to the internet after switching on my computer:

The connection was reset

The connection to the server was reset while the page was loading.


* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.


Then after a while I click on try again and it connects but it is annoying having to do this every time ](*,)

What can I do to stop this from happening again?

I am using Windows XP Home Edition with Firefox version 3.5.5 and Comodo Firewall 3.12 if this helps.
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Error message when trying to connect to internet

Post by DanRaisch »

Did you follow the advise of that last error message and check the firewall settings? http://kb.mozillazine.org/Firewalls
tim112
Posts: 18
Joined: December 10th, 2007, 3:50 pm

Re: Error message when trying to connect to internet

Post by tim112 »

No but thanks for the advice I will try that.
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DanRaisch
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Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Error message when trying to connect to internet

Post by DanRaisch »

You're welcome.
tim112
Posts: 18
Joined: December 10th, 2007, 3:50 pm

Re: Error message when trying to connect to internet

Post by tim112 »

I have configured the firewall as per the instructions but I am still getting the same error message. Any other suggestions?
tim112
Posts: 18
Joined: December 10th, 2007, 3:50 pm

Re: Error message when trying to connect to internet

Post by tim112 »

I am still occasionally getting the above message when I try to connect to Firefox. This has started happening since I updated to version 3.5
Has any one else had this problem?
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DanRaisch
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Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Error message when trying to connect to internet

Post by DanRaisch »

Clear the browser cache (Tools->Clear Private Data->select cache->click on "Clear Private Data Now" button).
(If using Firefox 3.5.x use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Show Cookies button).
tim112
Posts: 18
Joined: December 10th, 2007, 3:50 pm

Re: Error message when trying to connect to internet

Post by tim112 »

Thanks, I will try that.
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