MozillaZine

Removing extensions and plugins

User Help for Mozilla Firefox
jimbir
 
Posts: 25
Joined: July 6th, 2008, 9:35 am

Post Posted February 19th, 2010, 6:05 pm

I have a couple of each I'd like to remove. how do I do it? One has an uninstall button but it's grayed out.

Lee_Dailey

User avatar
 
Posts: 14194
Joined: July 27th, 2004, 4:33 pm
Location: milky way galaxy, sol system, terra, north america, usa, tx, bedford

Post Posted February 19th, 2010, 9:13 pm

howdy jimbir,

[1] what addon & version?
[2] looks to me like you're running ff 3.0.18 on windows vista - is that correct?

plus, this might help you ...
http://kb.mozillazine.org/Firefox_:_FAQ ... Extensions

take care,
lee


jimbir
 
Posts: 25
Joined: July 6th, 2008, 9:35 am

Post Posted February 21st, 2010, 1:30 pm

Thanks for the reply.

I'm running 3.5.8 on XP home. I have one plugin I'd like to remove. It's called 'metastream 3 plugin 3.2.2.26'. It is disabled by firefox "for my protection". I can't find any way to remove it.


[quote="Lee_Dailey"]howdy jimbir,

[1] what addon & version?
[2] looks to me like you're running ff 3.0.18 on windows vista - is that correct?

Lee_Dailey

User avatar
 
Posts: 14194
Joined: July 27th, 2004, 4:33 pm
Location: milky way galaxy, sol system, terra, north america, usa, tx, bedford

Post Posted February 21st, 2010, 10:19 pm

howdy jimbir,

thanks for the info. i read your other post's useragent to get the info. i suppose you're posting from multiple setups. [*grin*]

the links posted by dickvl include one that covers disabling and - if desired - removing plugins. essentially, you identify the file, identify the location, _completely_ exit firefox and then either rename or delete the file.

take care,
lee

jimbir
 
Posts: 25
Joined: July 6th, 2008, 9:35 am

Post Posted February 22nd, 2010, 1:48 pm

[quote="Lee_Dailey"]howdy jimbir,

Thanks for the reply. I've tried to follow that link with no results. I decided to post a new thread titled 'Need a plugin expert', (no offense now, you might be he.), to fish in a different puddle, so to speak. The content follows:

"I'm running 3.5.8 on XP home. I have one plugin I'd like to remove. It's called 'metastream 3 plugin 3.2.2.26'. It is disabled by firefox "for my protection". I can't find any way to remove it. I've followed the instructions here: http://kb.mozillazine.org/Issues_relate ... ed_plugins the best i could and found no help. I searched my c: drive for 'metastream' and came up with a number results refering to a program called 'viewpoint media player'. It shows up in my 'add/remove programs' list. I've never heard of it and can't remember ever seeing any of my programs using it. If I remove it, will metastream go away also?

Now, for another question. I have 7 instances of this file listed in about:plugins, npqtplugin.dll through npqtplugin7.dll. I'm thinking I only need npqtplugin7.dll and the rest can be deleted. Am i correct?"

dickvl

User avatar
 
Posts: 51381
Joined: July 18th, 2005, 3:25 am

Post Posted February 23rd, 2010, 12:55 am

No: npqtplugin.dll through npqtplugin7.dll. I'm thinking I only need npqtplugin7.dll
All the npqtplugin#.dll plugins belong to QuickTime and every plugin covers a different set of MIME types, so you need them all.

If you can't find the metastream 3 plugin in the plugins folder in the Firefox program folder then Firefox finds the plugin via plugin scanning.

See http://support.mozilla.com/en-US/forum/1/571376

Lee_Dailey

User avatar
 
Posts: 14194
Joined: July 27th, 2004, 4:33 pm
Location: milky way galaxy, sol system, terra, north america, usa, tx, bedford

Post Posted February 23rd, 2010, 2:55 am

howdy jimbir,

no offense taken. [*grin*]

given this ...
"It shows up in my 'add/remove programs' list."

... it looks like you can simply uninstall it thru the system applet and that otta fix it. if you aren't using that media player, then i see no negative side effects to killing it that way.

*t*c

LIMPET235
Moderator

User avatar
 
Posts: 34237
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted February 23rd, 2010, 3:04 am

Moving to Firefox Support..
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-30.0-36.0.1/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.5.0.
RadioYachting. Conficker Test.

jimbir
 
Posts: 25
Joined: July 6th, 2008, 9:35 am

Post Posted February 23rd, 2010, 7:02 am

jimbir wrote:
Lee_Dailey wrote:howdy jimbir,

Thanks for the reply. I've tried to follow that link with no results. I decided to post a new thread titled 'Need a plugin expert', (no offense now, you might be he.), to fish in a different puddle, so to speak. The content follows:

"I'm running 3.5.8 on XP home. I have one plugin I'd like to remove. It's called 'metastream 3 plugin 3.2.2.26'. It is disabled by firefox "for my protection". I can't find any way to remove it. I've followed the instructions here: http://kb.mozillazine.org/Issues_relate ... ed_plugins the best i could and found no help. I searched my c: drive for 'metastream' and came up with a number results refering to a program called 'viewpoint media player'. It shows up in my 'add/remove programs' list. I've never heard of it and can't remember ever seeing any of my programs using it. If I remove it, will metastream go away also?

Now, for another question. I have 7 instances of this file listed in about:plugins, npqtplugin.dll through npqtplugin7.dll. I'm thinking I only need npqtplugin7.dll and the rest can be deleted. Am i correct?"


Thanks all
Between this and my other thread I got my answers.

Lee_Dailey

User avatar
 
Posts: 14194
Joined: July 27th, 2004, 4:33 pm
Location: milky way galaxy, sol system, terra, north america, usa, tx, bedford

Post Posted February 23rd, 2010, 8:35 am

howdy jimbir,

great! glad you got it fixed. [*grin*]

take care,
lee

dickvl

User avatar
 
Posts: 51381
Joined: July 18th, 2005, 3:25 am

Post Posted February 23rd, 2010, 4:31 pm

Can you tell us how you solved it?
It can help others who have the same problem and read this thread.

jimbir
 
Posts: 25
Joined: July 6th, 2008, 9:35 am

Post Posted February 24th, 2010, 1:38 pm

dickvl wrote:Can you tell us how you solved it?
It can help others who have the same problem and read this thread.


My main concern was getting rid of the 'metastream' listing in my plugins. After i uninstalled ''viewpoint media player', the metastream listing was gone. Problem solved. The other concern was the multiple listings for for 'quicktime' in 'about:plugins'.I was told they were all necessary so I left them alone. Problem solved. More detail can be gained by reading the other posts in this thread.

Jim

Guest
Guest
 

Post Posted July 12th, 2010, 12:51 pm

jimbir wrote:I have a couple of each I'd like to remove. how do I do it? One has an uninstall button but it's grayed out.

Return to Firefox Support


Who is online

Users browsing this forum: akahige, Bing [Bot] and 15 guests