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Firefox 6 Crashes in Gmail

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Banditz71

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Post Posted August 16th, 2011, 10:40 am

Just updated to v6.0 and every time I try to Delete or Archive a message in Gmail, FF crashes.....anyone else see this? All was working perfectly in 5.0.......

**** Well, let me add to that.....it just crashed when closing a photo in Facebook as well.
Richard H.

Banditz71

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Post Posted August 16th, 2011, 10:49 am

Where can I find the Release version of 5.0? 6 is just crashing left and right!! Never mind, found it.......
Richard H.

Banditz71

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Post Posted August 16th, 2011, 3:17 pm

I'm getting the same crashes on my computer at home (the above was my work computer)..............
Richard H.

bifus
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Post Posted August 16th, 2011, 3:28 pm

Many crashes after an update are from your firewall see here under Help! I can't Connect to the Internet
viewtopic.php?f=38&t=554091

Banditz71

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Post Posted August 16th, 2011, 4:17 pm

Same issues with Firewall OFF......Windows Firewall is always OFF......I use the Firewall with VIPRE......I'm certainly no expert, but seems strange that the Firewall could cause such a problem.....I have no issues connecting to the Internet.
Richard H.

DanRaisch
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Post Posted August 16th, 2011, 4:24 pm

Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Show Cookies button).

If you still have problems, try starting Firefox in Mozilla Safe Mode -- http://kb.mozillazine.org/Safe_mode

Banditz71

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Post Posted August 16th, 2011, 4:43 pm

OK, thanks.....I'll give that a shot.
Richard H.

Banditz71

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Post Posted August 16th, 2011, 5:05 pm

Well, cache and cookies made no difference......but problem did not occur while in Safe Mode.......guess that means an Add-On/Ext is causing the problem?
Richard H.

DanRaisch
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Post Posted August 16th, 2011, 5:10 pm

That would be correct. Try disabling half your installed extensions then close and restart the program. (Disable them by using menu path Tools->Addons->Extensions->click on "Disable".) See if the problem is present. If not, enable half the remaining extensions and close and restart the application. Repeat this procedure until the problem reappears. Then disable the last enabled set and re-enable one by one to identify the problem source.

Banditz71

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Post Posted August 16th, 2011, 5:36 pm

Looks like I've found it......it was in the top half ( 9 ) that I disabled first......appears it's " Load Tabs Progressively 1.6 " causing the problem.
Richard H.

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Post Posted August 17th, 2011, 6:05 pm

Banditz71 wrote:Looks like I've found it......it was in the top half ( 9 ) that I disabled first......appears it's " Load Tabs Progressively 1.6 " causing the problem.

Good job. Have you tested it with only "Load Tabs Progressively" enabled?

Banditz71

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Post Posted August 17th, 2011, 6:09 pm

No, I haven't.......I'll try and get that done.
Richard H.

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