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Issues using facebook or battlelog with firefox

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Zeiph
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Post Posted June 29th, 2012, 3:05 am

Hi,

I've been using firefox for a while now (since ff2) and recently I had issues with the two following sites: facebook and battlelog (battlefield 3).
The issue is I think in the dynamic content loading, in facebook for exemple, I can't click the "livestream" part (but it updates) and the chat bar is stuck on loading state. For battlelog, I can't click the com center nor access stats and so on.

The issue don't happen at all on my other computer (the two are on win7 64 bit). I already tried on safe mode and after clearing the cache. I also tried uninstalling and reinstalling firefox (and btw it seems that much data are still kept even after the uninstall, which could be bothersome).

I'm looking forward reading your answers.

Zeiph.

DanRaisch
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Post Posted June 29th, 2012, 4:40 am

Uninstalling and reinstalling the application has absolutely no impact on your Profile, which is where saved preferences like your home page and user selected settings reside, and where most problems arise.

Do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Zeiph
Guest
 

Post Posted June 29th, 2012, 10:04 am

Bonjour,

en utilisant un nouveau profil, le problème n'est plus là...

Y a-t-il moyen de récupérer une partie de mon profil initial ou vaut-il mieux recommencer de zéro?

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Post Posted June 29th, 2012, 12:49 pm

I understand your French reply to mean (in English):

"Hello,

using a new profile, the problem is gone ...

Is there any way to recover some of my original profile or is it better to start from scratch?"

You can migrate elements of your old profile to the new. See this article -- http://kb.mozillazine.org/Transferring_ ... _-_Firefox

Vous pouvez faire migrer les éléments de votre ancien profil vers le nouveau. Voir cet article - http://kb.mozillazine.org/Transferring_ ... _-_Firefox

Zeiph
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Post Posted June 29th, 2012, 1:04 pm

Err... I apologize for my language switch, haven't paid attention to it...

Thanks for your answer, it helped me a lot !

DanRaisch
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Posts: 122028
Joined: September 23rd, 2004, 8:57 pm
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Post Posted June 29th, 2012, 1:09 pm

You're welcome.

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