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Real Annoying Search Engine SafeSearch - Want to remove

User Help for Mozilla Firefox
matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 16th, 2013, 3:53 pm

I have a real annoying problem with Firefox and safesearch from AV
No matter how many times I try to both remove it from my search engine and reset my homepage the following always
get put in my default url.

http://www.safesearch.net/?utm_medium=ff&utm_campaign=31&utm_source=sm&utm_content=1&utm_term=134D274FA5D04141

Is there anyway to remove this thing permanently from FIrefox? I went through regedit and add remove programs as well as addons. No luck.
I'm running out of ideas!

-- Thanks,

JayhawksRock

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Joined: October 24th, 2010, 8:51 am

Post Posted January 16th, 2013, 4:57 pm

Safesearch is a browser HiJacker / Spyware malware that is installed in Windows. This may help > http://www.ehow.com/how_7424928_remove-safe-search.html
"Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done." ~ Andy Rooney

matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 19th, 2013, 12:45 pm

Sorry tried everything including what you suggested. No Luck. My homepage and google search engine, keeps getting hijacked by this SafeSearch.... Real annoying. Was hoping you guys have a solution to this. I am a Firefox fan for my browser, but when things like this happen it makes me less inclined to use
Firefox.

Hope you guys can get to the bottom of this and post a real solution or run some program within your browser

malliz
Folder@Home

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Location: Aus

Post Posted January 19th, 2013, 12:52 pm

Lets get things straight 99.9% of these things are installed as a ride along bundled with something you have downloaded and are set to use the default browser.
Have you tried Malwarebytes free version?
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 19th, 2013, 1:38 pm

Well here's the thing guys. When I load firefox under search engines it keeps saying SafeSearch even after I remove it. I have 2 a)google and b)SafeSearch showing there and 1) I can't remove it 2) EVen after I set my homepage every time SafeSearch becomes the defaul 1 when I start.

Now I tried avg, malwarebytes, regedit, ccleaner, etc. No Luck. Even after I upgrade firefox to 18.0.1. Is there no solution?

JayhawksRock

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Joined: October 24th, 2010, 8:51 am

Post Posted January 19th, 2013, 2:38 pm

"Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done." ~ Andy Rooney

matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 19th, 2013, 4:52 pm

Sorry tried all of them...Giving up. Hopefully someday you'll have a complete install, that removes this capability.

malliz
Folder@Home

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Location: Aus

Post Posted January 19th, 2013, 5:21 pm

It is nothing to do with Firefox get that straight somewhere on YOUR computer you still have malware.
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"

Frank Lion

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Post Posted January 19th, 2013, 6:51 pm

matn1 wrote:Sorry tried all of them...Giving up. Hopefully someday you'll have a complete install, that removes this capability.

You're not really the sharpest knife in the drawer, are you? It will happen on whatever browser you happen to be using at the time you install more programs bundled with malware, as you have and will do.

In a few weeks, you will be on the Chrome forums posting 'Real annoying. Was hoping you guys have a solution to this. I am a Chrome fan for my browser, but when things like this happen it makes me less inclined to use Chrome.'

How ever young you are, you surely must be able to understand this simple point.
Metal Lion latest Firefox Themes -Tiger SP, Tiger, Graphite, Australis
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

Daledoc1
 
Posts: 362
Joined: January 2nd, 2009, 4:51 am

Post Posted January 19th, 2013, 7:00 pm

Hi, matn1

The other folks are correct -- this is malware.
It has nothing to do with Firefox.
It will require some expert help and specialized tools to remove it.

My suggestion would be to head over to one of the reputable malware-removal forums and get some free, expert help.
For example, start at either of the following sites and follow the instructions: http://forums.malwarebytes.org/index.php?showtopic=9573 or http://www.bleepingcomputer.com/forums/topic182397.html

HTH,

daledoc1
DT x 2: Win7 Ult/64 SP1; Fx 38.0.1 TB 31.6.0; KIS; MBAM; MBAE; SAS; MailwasherPro; CCleaner; Cable HSI w/router.
LT: Win7 Pro/64 SP1; Fx 38.0.1; TB 31.6.0; Sophos; MBAM; MBAE; SAS; MailwasherPro; CCleaner; Juniper VPN; WLAN.

James
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Post Posted January 19th, 2013, 7:07 pm

matn1 wrote:Hope you guys can get to the bottom of this and post a real solution or run some program within your browser

Hopefully someday you'll have..

Also mozillaZine does not the have ability to deal with Firefox like this as it should be obvious enough that it is not a Mozilla run site. http://www.mozillazine.org/about/
(*.mozillaZine.org is not Mozilla!)
The Complaint Department at Mozilla (current complaints) (<It is not a real complaint site but for jokes/testing of bugzilla).
The Complaint department link is borked until unknown time.

matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 20th, 2013, 6:41 am

Well, just when I was going to give up completely. This is what I did. Seems like none of the anti-spware or antivirus software worked for me.
I
1) exported my bookmarks first 2) Removed Firefox though add/remove programs 3) Removed all references for firefox and SafeSearch in my registry and all SafeSearch .dlls on my filesystem as above
4( Completely removed all firefox files thorugh windows explorer 5) Re-installed fresh firefox with no Search toolbars 6) Had to reimport my bookmarks

But this did the trick for me.

matn1
 
Posts: 6
Joined: January 16th, 2013, 3:47 pm

Post Posted January 20th, 2013, 8:43 am

Wanted to say thanks for the help.. Most frustrating

arizonarod
 
Posts: 1
Joined: November 18th, 2013, 6:45 pm

Post Posted November 18th, 2013, 7:08 pm

Read the above tricks of the trade and nothing worked for me either. Read what matn1 finally did to get rid of (un)safesearch so I did the following without having to save or export bookmarks or personal tabs. Everything stayed the same except no more (un)safesearch. How? Just reset your firefox program. Once you activate FireFox, on your tool line go to "Help" "troubleshooting information" on the top right side click on "reset FireFox to its original default state. One click that is all.

Mazzen
 
Posts: 2
Joined: May 7th, 2014, 3:34 am

Post Posted May 7th, 2014, 3:37 am

Hi there,
I suggest you follow this step by step free guide from this site to help you get rid of search safer : http://www.how-to-remove.com/search-safer/
It worked for me.

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