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Lost bookmark toolbar

User Help for Mozilla Firefox
Papipio
 
Posts: 35
Joined: October 11th, 2004, 11:47 am
Location: France

Post Posted February 23rd, 2013, 3:34 am

Bonjour,

In Firefox 19 the personal bookmark toolbar ("barre personnelle des marque-pages" in french) is no longer displayed:
- With the menu Bookmarks / Display all bookmarks --> every thing is OK, the personal bookmark toolbar exists and contains all folders and bookmarks saved
- With the menu Display (or View ? "Affichage" in french) / Toolbars / Personal toolbar --> it is impossible to get it displayed
- If I restart Firefox in safe mode (extensions deactivated) it is OK
- If I deactivate all extensions it is not OK

I am "dry", I give up, please help !

Pierre

LIMPET235
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Posts: 34507
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted February 23rd, 2013, 3:51 am

Hi Pierre,
Firefox' safe mode does more than disable your extensions.

When in Safe Mode...
* The status of plug-ins is not affected.
* Custom preferences are not affected.
* All extensions are disabled.
* The default theme is used, without a persona.
* userChrome.css and userContent.css are ignored.
* The JIT/javascript compiler is disabled.
* The default toolbar layout is used.
* Hardware acceleration is disabled.

To disable Hardware Acceleration in Firefox, go to,
Tools > Options > Advanced > General > Browsing..... & un-check the "Use hardware acceleration......." [] box.

If Firefox is O.K. in Safe Mode then it's an extension/theme...etc causing it.
Run Firefox in normal mode & disable them all. Re-start Firefox.
Enable each in turn, or by ½'s, re-starting Firefox each time, till the faulty extension is found.
Either update or un-install it.

Are you running the default Theme?
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-30.0-36.0.1-38/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.5.0.
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Papipio
 
Posts: 35
Joined: October 11th, 2004, 11:47 am
Location: France

Post Posted February 23rd, 2013, 4:05 am

Hi,

I thank you for your detailed answer.
I am using Charamel theme and I am not sure I disabled Charamel when I disabled all extensions.

I check that ...

Papipio
 
Posts: 35
Joined: October 11th, 2004, 11:47 am
Location: France

Post Posted March 19th, 2013, 5:56 am

Hi,

It seems that many PCs have the problem since release #19 ...
For several PCs I fixed the problem through tool bars personalization: a button was available for the personal tool bar (!!) in all remaining available buttons, I just dragged the button to the normal position of the personal tool bar.
(This available button is strange: the label (Marque-pages in French) is OK but the icon is in the upper left corner of the area occupied by the button.)
One of my "students" (in the association where I teach PC use) still has the problem, but I don't know why, I have to meet him to repair his Firefox. I'll tell you how I did it.

Pierre

Anonymosity
 
Posts: 8162
Joined: May 7th, 2007, 12:07 pm

Post Posted March 19th, 2013, 1:23 pm

If the bookmark toolbar is missing, you should be able to view it again by making the menu bar visible (Alt key) and using View > Toolbars and checking the bookmark toolbar item. If that does not work, maybe the localstore.rdf file in the profile is damaged.

Papipio
 
Posts: 35
Joined: October 11th, 2004, 11:47 am
Location: France

Post Posted March 19th, 2013, 1:49 pm

Bonjour Anonymosity,

In all PCs the menu is displayed, the bookmark toolbar is checked but anyway not displayed in several of them !
If the localstore.rdf file in the profile is damaged, why is it damaged in several PCs used by different persons ... ?
I consider a new bug appeared in Firefox 19.

Pierre

doug161083
 
Posts: 1
Joined: May 10th, 2013, 8:42 am

Post Posted May 10th, 2013, 8:46 am

I had the same problem,

If you go to View -> Toolbars -> customise, there's an option to reset. I clicked that and it went back to normal.

Hope this helps,
Doug

Papipio
 
Posts: 35
Joined: October 11th, 2004, 11:47 am
Location: France

Post Posted May 10th, 2013, 1:17 pm

Thank you Doug, I didn't notice this button. I'll use it next time.
My bookmark toolbar is still OK.

Pierre

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