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Can't get online with Firefox

User Help for Mozilla Firefox
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Post Posted June 5th, 2005, 1:17 am

Simply put, I can't get online using Firefox.

This happened last night. It was working fine until I closed the browser and then restarted it. I did not turn off or restart my computer, just the browser.

I was having some problems before this, fonts that should not have been used for typing message on message boards were being selected by Firefox for my defaults. Weird because I did not select them.

I have uninstalled and reinstalled, and upgraded to the latest version of Firefox. Still I can't get online. The only extension I was using on Firefox was the weather forecaster. I am writing this message using IE, that browser works fine.

I have also tried to get online by using Firefox in "safe mode". Still nothing.

Any help on this is greatly appreciated.

Old BushVenom
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted June 5th, 2005, 1:21 am

Check your firewall to make sure something didn't happen there to deny Firefox access...

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Post Posted June 5th, 2005, 1:23 am

I'm using ZoneAlarm and always have it ask me for permission to go online. And I click "yes" so it can go online, but now it doesn't.

Old BushVenom
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted June 5th, 2005, 1:30 am

Here's a link that shows you step by step how to configure ZoneAlarm:

http://tinyurl.com/bkmhz

BTW, I use ZA and tell it to 'always allow' Firefox access to the internets, not just for the current browser session. That would drive me nuts...

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Post Posted June 5th, 2005, 1:36 am

Thanks for the advice but I'd rather have it the way I've configured it. It's not such a hassle to just click "yes", it's easier than dialing up every time, and prevents something from being hijacked.

Either way I still can't get online using Firefox.

greenknight

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Post Posted June 5th, 2005, 2:33 am

Try creating a new profile(don't delete the old one): http://www.mozilla.org/support/firefox/profile#new
If the problem doesn't exist when running a clean profile, then do this: http://the-edmeister.home.comcast.net/t ... _data.html

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