Many add ons disappeared (Solved)

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peci1
Posts: 11
Joined: October 16th, 2013, 11:17 am

Re: Many add ons disappeared

Post by peci1 »

Please, continue the discussion at https://bugzilla.mozilla.org/show_bug.cgi?id=1099973 . Any more error logs are welcome.
TheVisitor
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Joined: May 13th, 2012, 10:43 am

Re: Many add ons disappeared

Post by TheVisitor »

peci1 wrote:Please, continue the discussion at https://bugzilla.mozilla.org/show_bug.cgi?id=1099973 . Any more error logs are welcome.


Bugzilla is not a discussion/debate venue. Please don't post to the bug unless you have information as exactly what happen, and how to recreate the issue.
Seducer
New Member
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Joined: November 16th, 2014, 1:23 am

Re: Many add ons disappeared

Post by Seducer »

I turned off Browser Cleanup in Avast and so far my add ons are not disappearing.
peci1
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Joined: October 16th, 2013, 11:17 am

Re: Many add ons disappeared

Post by peci1 »

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Erroneus
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Re: Many add ons disappeared

Post by Erroneus »



And one last thing today - I've checked Avast GUI and there was really an option in the Browser Cleanup tool to clean browsers automatically. I'm sure I haven't turned this option on!


Are you sure about that. The setting in Browser Cleanup tool does an automatcially check, but it doesn't remove them automatically, you will be informed.
JBradND
Posts: 4
Joined: November 14th, 2014, 1:10 pm

Re: Many add ons disappeared

Post by JBradND »

It actually happened to me again. I reinstalled some add-ons and classic theme, adblock plus, and tab mix plus have all disappeared again. Before I reinstalled anything I changed the setting in Avast to not automatically check browsers for add-ons with bad ratings.. Some add-ons that remained are flashblock, lastpass, xmarks, avast online security, and download helper. The first 4 I mentioned were disabled. However I had also installed the noscript add-on and that was disabled as well but has since disappeared.
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Erroneus
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Re: Many add ons disappeared

Post by Erroneus »

Do you have HTTPS scanning on in Avast?

Do you use Firefox Sync?
JBradND
Posts: 4
Joined: November 14th, 2014, 1:10 pm

Re: Many add ons disappeared

Post by JBradND »

I wasn't using Sync the first two times my add-ons disappeared but I just enabled it after I had reinstalled them a third time. I don't know about Avast HTTPS scanning.. where do I see if that is running?
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Erroneus
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Re: Many add ons disappeared

Post by Erroneus »

Avast settings -> Active protection -> Click customize next to Web Shield and there it is.

http://grab.by/CeXI

HTTPS scanning has caused lots of problem here, it did cause crashes in Firefox right when Avast 2015 was released. I've turned it off now on all my machines, hadn't had my add-ons disappear after it went off, though far from sure it's the culprit.
JBradND
Posts: 4
Joined: November 14th, 2014, 1:10 pm

Re: Many add ons disappeared

Post by JBradND »

Ok it was enabled.. I just disabled it so I guess I'll just wait and see if any more add-ons disappear.
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Gopher John
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Re: Many add ons disappeared

Post by Gopher John »

HTTPS scanning hasn't caused any problems with extensions on any of my 3 laptops across several Firefox profiles. The problem seems to be the Avast Browser Cleanup.
The significant problems we face cannot be solved at the same level of thinking we were at when we created them. - Albert Einstein
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Erroneus
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Re: Many add ons disappeared

Post by Erroneus »

Gopher John wrote:HTTPS scanning hasn't caused any problems with extensions on any of my 3 laptops across several Firefox profiles. The problem seems to be the Avast Browser Cleanup.

Expect that Avast Browser Cleanup doesn't remove automatically and people who doesn't have Avast Browser Cleanup installed, also had this problem.

*** Scratch that, it was Browser Cleanup. The Avast team has found the bug.
Last edited by Erroneus on November 17th, 2014, 2:11 pm, edited 1 time in total.
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Alice0775
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Re: Many add ons disappeared

Post by Alice0775 »

Avast will fix the problem soon.
See https://forum.avast.com/index.php?topic ... msg1152011
Hudz
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Joined: November 19th, 2014, 3:12 pm

Re: Many add ons disappeared

Post by Hudz »

FF crashed (it's always crashing) then it quickly reopened and crashed again and reopened..I checked the add ons and found two that I didn't add( I always get those browser hijackers) and my add-Ons gone..I don't have Avast installed..

Ff has been misbehaving for a long time always crashing and adding unwanted add-ons and I remove them from the control panel..

anyone solved the problem here..keep in mind I don't have Avast at all..
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DanRaisch
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Re: Many add ons disappeared

Post by DanRaisch »

If you are finding those "add-ons" in the Windows Control Panel they are not extensions but plug-ins, over which Firefox has no control.

Have you scanned your system for malware? To do so, install and run these programs, consecutively, not simultaneously.
http://www.superantispyware.com/
http://www.safer-networking.org/en/index.html
http://www.bleepingcomputer.com/download/adwcleaner/
https://www.malwarebytes.org/

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://bleepingcomputer.com/
http://www.spywareinfoforum.com/
http://aumha.net/viewforum.php?f=30
https://forums.malwarebytes.org/index.p ... topic=9573
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