Firefox not responding to printer

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Sgt3355
Posts: 4
Joined: November 14th, 2015, 9:16 am

Firefox not responding to printer

Post by Sgt3355 »

Hi

Don't know if this is right forum for this as I have no idea what is causing the problem
I run a Dell desktop on Win 10 and one of the those crappy Epson printers (its the last of three, the other two I dropped from a great height into a skip (it didn't repair them but it made me feel good)

The PC knows it's there, the printer has the correct and latest drivers, it is the default printer and it's settings are correct (as far as I know)
But every time I try to print Firefox drops into the Not Responding mode, beats itself to death and has to close

I cannot fathom why, I'm not an IT man by any stretch, but I'm not a total moron either; and I just cannot see what the problem is (outside that is either Win 10 or Epson; or both)
If I am in the right place a pointer towards a fix would be appreciated, and if I am not sorry for wasting your time

Many thanks
Richard
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Firefox not responding to printer

Post by DanRaisch »

Moving to Firefox Support.

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
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L.A.R. Grizzly
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Joined: March 15th, 2005, 5:32 pm
Location: Upstate Ohio, USA
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Re: Firefox not responding to printer

Post by L.A.R. Grizzly »

It's been an unresolved problem since at least v37.0.1:

https://bugzilla.mozilla.org/show_bug.cgi?id=1152353
Win7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 33.0.1, Epyrus Mail 2.1.2, Firefox 115.8.0esr, Thunderbird 115.8.1, and SeaMonkey 2.53.18
Sgt3355
Posts: 4
Joined: November 14th, 2015, 9:16 am

Re: Firefox not responding to printer

Post by Sgt3355 »

Thanks for both replies, a bit glad that I'm not the only one to come across this

In the end I simply uninstalled both the printer and Firefox.
Reboot and reinstalled both, ensured print queue was empty, went to print and after a long wait (a bit like the old hourglass in Win 95) it suddenly burst into print!

No doubt I will be there again!!
donny3d
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Joined: June 7th, 2016, 8:24 pm

Re: Firefox not responding to printer

Post by donny3d »

Thank you, I did this way, and it's can print now !
hdtc
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Joined: October 30th, 2017, 3:52 am
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Re: Firefox not responding to printer

Post by hdtc »

Try typing the printer driver and reinstall it to see if it works
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LIMPET235
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Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Firefox not responding to printer

Post by LIMPET235 »

Really?

Locking this oldie.
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
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