Audio Stops after the Commercials

[ltnboop]

When I try to watch a news item the commercial plays just fine but the audio stops when the news item starts playing. The audio works fine all the way through on Explorer and Chrome. Any suggestions to cure this? I did a reset but that did not help. If i restart the computer some time it will work right and some times just starting Firefox will fix it for a while. Very annoying.

[DanRaisch]

Moving to Firefox Support as no bug has yet been identified here.

What's a URL for a site where this is happening?
Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

[therube]

Link to this "news item"?

[ltnboop]

When I run Firefox in safe mode it runs fine!!

[DanRaisch]

When things work properly in Safe Mode but not in Standard Mode it often indicates that an installed extension is causing problems. First, to eliminate another possibility, try switching off hardware acceleration using menu path Tools->Options->Advanced->General->uncheck "Use hardware acceleration when available. Close and restart Firefox. If the problem is still present an extension is a likely culprit.

Try disabling all extensions but one and then close and restart the program. (Disable them by using menu path Tools->Addons->Extensions->click on "Disable" for every extension but one.) See if the problem is present. If not, enable an additional extension and close and restart the application. Repeat this procedure until the problem reappears. The last enabled extension will be the cause of the problem.

[ltnboop]

Thank you. I am in the process of doing just that. Thank you for the heads up on safe mode.

Ron

[DanRaisch]

You're welcome.

[therube]

The same thing happens in every news link with video after the commercials.

[ltnboop]

I have it working now. Thank you for all the help!!

[therube]

I have it working now.

How?