Mozglue.dll causing Firefox to hang

[Sinluan]

This problem didn't arise until a couple months after my new desktop build was up and running but it has been a constant irritation for the past 90 days or more. I am running Windows 7 Pro 64-bit and I have the latest driver for my GTX-960 as well as the latest version of Firefox and Adobe's flash plugin. I am constantly running into situations where Firefox hangs up either when I first go to a site or when I'm changing pages on a site and the culprit each and every time is mozglue.dll. I have the latest version of Flash my video card drivers I constantly update, I've disabled the protected mode in the Flash plugin and disabled hardware acceleration in Firefox and the Flash plugin both but the problem persists. I have also tried reinstalling Firefox as well as refreshing it but nothing seems to help. I'm about ready to drop Firefox and use Chrome instead but I hate admitting defeat to this vexing problem. I have searched Google for answers which is what led me here ... help, please!

[therube]

How did you determine the issue is mozglue.dll?
What does mozglue.dll do?

Any change in http://kb.mozillazine.org/Safe_mode ?

(Backup Profile.)
Download the full FF installer from Mozilla.
Uninstall FF (program).
Install FF.
Test.


How or why does Flash fit into the picture?
Disable or uninstall Flash to rule it out.

[Sinluan]

When the program hangs and I close it there's a popup window that appears on my desktop which has the details of the failure. The App crash of Firefox always has mozglue listed as the fault module name and its version of 50.1.0.6186. I followed your advice and uninstalled FF after downloading the installer from Mozilla. After uninstalling, I rebooted and reinstalled FF but the problem wasted no time rearing its ugly head. I ran it in safe mode with the same result. This really is frustrating.

[JayhawksRock]

Removed bad info

[TheVisitor]

When the program hangs and I close it there's a popup window that appears on my desktop which has the details of the failure. The App crash of Firefox always has mozglue listed as the fault module name and its version of 50.1.0.6186. I followed your advice and uninstalled FF after downloading the installer from Mozilla. After uninstalling, I rebooted and reinstalled FF but the problem wasted no time rearing its ugly head. I ran it in safe mode with the same result. This really is frustrating.

can you post a couple of links to your crash-reports ?>

1. in address/url bar enter: about:crashes
2. Right-click and use: Copy Link Location...
3. Paste a couple of crashes here, we can take a look see if we spot something.

[therube]

Maybe somthing here that will help... seems the dll used should be found in Windows and updated there
http://www.solvusoft.com/en/files/missi ... zglue-dll/

NO (IOW don't believe everything you read)!
[A lot of these seemingly well intention sites are borderline bogus.]

mozglue.dll is part of FF (Mozilla browsers), & is included in its install.

[therube]

Do you get actual crash reports in FF, about:crashes?
If so, the last few relate report URLs?

Do you have an antivirus "injecting" itself into FF?

[therube]

OK, here are some of my "mozglue.dll" crashes.
And while (Windows) may have named mozglue.dll, FF pointed out more - (MS's) EMET & possibly video drivers.

Messing with EMET didn't seem to accomplish anything (I was still crashing).
Disabling 'hardware acceleration' did get me loaded (otherwise I wouldn't be here ) - at least for the time being.

https://crash-stats.mozilla.com/report/ ... ca92161223
https://crash-stats.mozilla.com/report/ ... e602161223
https://crash-stats.mozilla.com/report/ ... 30c2161223


Oh, & I'm on FF 50.1.0 (x86) at the moment.
e10s disabled
Hardware Acceleration disabled [seems to be necessary to avoid crashing]
only extension is NoScript
88 tabs have been loaded, 1411 tabs, 87 windows, 87 tab groups
using ~3.1 GB RAM

[TheVisitor]

OK, here are some of my "mozglue.dll" crashes.
And while (Windows) may have named mozglue.dll, FF pointed out more - (MS's) EMET & possibly video drivers.

Messing with EMET didn't seem to accomplish anything (I was still crashing).
Disabling 'hardware acceleration' did get me loaded (otherwise I wouldn't be here ) - at least for the time being.

https://crash-stats.mozilla.com/report/ ... ca92161223
https://crash-stats.mozilla.com/report/ ... e602161223
https://crash-stats.mozilla.com/report/ ... 30c2161223


Oh, & I'm on FF 50.1.0 (x86) at the moment.
e10s disabled
Hardware Acceleration disabled [seems to be necessary to avoid crashing]
only extension is NoScript
88 tabs have been loaded, 1411 tabs, 87 windows, 87 tab groups
using ~3.1 GB RAM

@Rube, this post is confusing, I think you missed a quote from the OP or this is a repost from perhaps a PM from him.

@OP, if your using EMET as TheRube points out see if this thread helps any:
http://forums.mozillazine.org/viewtopic ... hilit=emet

[therube]

No, no quoting, its all me.
What I described happened to me.

Windows "reported" the issue being with "mozglue.dll".

Though while the FF crash reports also mentioned mozglue.dll, it also brought to light (MS's) EMET & igd10iumd32.dll (NVIDIA D3D shim drivers) & msmpeg2vdec.dll (video decoder).

When messing with EMET accomplished nothing (I was still crashing), I turned my attention towards Hardware Acceleration which at least allowed me to fully load (from Session Restore).

(And even though I did fully load, it wasn't too long thereafter, after only messing around a bit, that my UX went to hell, so what I had [session restore, so windows tabs & whatnot], resources I was using [lots of RAM], was not a viable way to run, use FF. [More, both SeaMonkey & FF, here, http://logs.glob.uno/?c=seamonkey#c682645.])