No Pics In One Green Planet Emails

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moranacus1961
Posts: 210
Joined: April 14th, 2008, 2:05 pm

No Pics In One Green Planet Emails

Post by moranacus1961 »

For some reason I'm no longer seeing the pictures that are in the One Green Planet emails
that I am getting.
I use Outlook for emails, and when I used Internet Explorer I had no problem
with the One Green Planet emails.
Is there a way to fix this?
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: No Pics In One Green Planet Emails

Post by DanRaisch »

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
moranacus1961
Posts: 210
Joined: April 14th, 2008, 2:05 pm

Re: No Pics In One Green Planet Emails

Post by moranacus1961 »

I didn't try that yet, but I will now
Thanks!
moranacus1961
Posts: 210
Joined: April 14th, 2008, 2:05 pm

Re: No Pics In One Green Planet Emails

Post by moranacus1961 »

I tried it in Safe Mode and the emails showed the picture
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DanRaisch
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Re: No Pics In One Green Planet Emails

Post by DanRaisch »

When things work properly in Safe Mode but not in Standard Mode it often indicates that an installed extension is causing problems.
Try disabling all extensions but one and then close and restart the program. (Disable them by using menu path Tools->Addons->Extensions->click on "Disable" for every extension but one.) See if the problem is present. If not, enable an additional extension and close and restart the application. Repeat this procedure until the problem reappears. The last enabled extension will be the cause of the problem.
moranacus1961
Posts: 210
Joined: April 14th, 2008, 2:05 pm

Re: No Pics In One Green Planet Emails

Post by moranacus1961 »

Thanks
I'll try that
moranacus1961
Posts: 210
Joined: April 14th, 2008, 2:05 pm

Re: No Pics In One Green Planet Emails

Post by moranacus1961 »

It is the Privacy Badger extension
If I disable Privacy Badger for One Green Planet then the emails are fine
Thanks so much for your help and have a great day!
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
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Re: No Pics In One Green Planet Emails

Post by DanRaisch »

You're welcome, and good day to you as well.
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