Problem viewing youtube videos

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Humming8ird
Posts: 1
Joined: May 2nd, 2017, 5:23 pm

Problem viewing youtube videos

Post by Humming8ird »

For about 2 weeks now I am unable to click on and view youtube videos. The whole page looks odd when I go to it.

Image

And when I click on watch video, I get:
Image

I've tried fixing it, but nothing seems to work. ](*,) Any help would be appreciated.
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DanRaisch
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Posts: 127247
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Problem viewing youtube videos

Post by DanRaisch »

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows
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dfoulkes
Posts: 22525
Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Re: Problem viewing youtube videos

Post by dfoulkes »

Humming8ird wrote: I've tried fixing it, but nothing seems to work. ](*,) Any help would be appreciated.
In what way did you try to fix it?
...also, try clearing your cache....or, this...
From a prior post from Dan Raisch (with minor changes) ...

(If using a version below Firefox 3.5.) Clear the browser cache (Tools->Clear Recent History->select cache->click on "Clear Now" button).

Else... use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Show Cookies button).
Note: The above is for Windows so if you're using a different OS refer to this...
http://kb.mozillazine.org/Menu_differen ... x,_and_Mac
As you can see she's (The CAT) always alert and on the prowl for Meoware !!
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